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I see that several folks have mentioned that insurance companies won't provide a reason for refusing to cover certain cars. The company I was with when I bought my Lexus would not cover it and refused to say why, which I found annoying and frustrating, because we don't know for sure if it's due to our personal circumstances or if it's due to the car we're trying to insure. So I asked my mate Colin - Chat gpt to you and here's his answer; ............................................................................................................................................................................................................................................................................................................................................................................................................................. In the UK, a car insurer often won't tell you the exact reason they declined to offer cover because of a combination of commercial, legal, and fraud-prevention reasons. Common reasons include: Risk-scoring models are proprietary Insurers use complex underwriting algorithms to assess risk. They consider factors such as vehicle type, postcode, age, driving history, occupation, claims history, credit-related indicators (where permitted), and many other variables. The insurer may view the details of its risk model as commercially sensitive information. Fraud prevention If insurers disclosed exactly why an application was declined, people could potentially manipulate applications to bypass risk controls. For example, if a specific combination of factors triggered a decline, knowing that could help someone alter information to obtain cover improperly. No legal obligation to offer insurance In most cases, insurers are free to decide which risks they want to insure. They generally don't have to justify why they choose not to quote or cover a particular vehicle or driver, provided they are not unlawfully discriminating. Automated decisions Many quote decisions are made automatically through underwriting systems. Sometimes even customer service staff only see that the application falls outside the insurer's acceptance criteria, not the precise factor that caused the decline. Data protection considerations If a decision is based on information obtained from third-party databases, insurers may be cautious about disclosing details that relate to internal assessments or third-party data sources. If you've been refused cover, you can ask: Whether the refusal was based on information held about you. Whether any information on your record appears inaccurate. Whether the decision was made solely by automated means. Which database or source was used (for example, claims or fraud-prevention databases). You may not get the full underwriting rationale, but you can often obtain enough information to identify whether there is an error affecting your ability to get insurance.

You beat me to it, I was just composing the same thing 😀 I too prefer the old version, less button presses.

This one is a tad expensive 😮 Says good history 🤔I would want to see a Lexus dealer stamp for every year of its life for that money . Body / interior look very good and cheap tax but 19k is excessive even for an independent trader. Lovely mot history let down by a wiper blade one year . …probably eat my words and it will be gone by the weekend 😄😄 https://www.autotrader.co.uk/car-details/202606103168441?utm_source=share&utm_medium=ios-app

The app has a ‘new’ look go to hybrid coaching and then select trips. It’s a backward step for me I preferred the old look and feel. I don’t think the internal systems count for insurance purposes.

2 questions; Q1 For some reason in the last week the Lexus+ app has stopped showing trip maps or stats. I've read this might be because the Lexus servers are down ... but for a week ? This happened after I inadvertently logged out of the app. I signed in again ok but the recent trip mapping and stats had vanished. All other vehicle status stats seem to be there. Any suggestions ? Q2 We are about to renew our insurance. Does anyone know if the trip mapping and data on the Lexus+ app counts as a tracking device for insurance purposes ? Thanks. R

The steering suddenly started making a noise today when turning, more so towards full lock, and changes pitch with rpm. The level seems okay and the colour of the fluid is nice and pink. Anticipating possibly having to replace the pump, I had a look on Amayama and a replacement pump is about £600, and on ebay there are brand new out of th ebox pumps closer to £60 under the same part number. Does anyone have any expirience with cheaper ebay pumps? It's a considerable cost difference.

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I'll report back next week after mine has been sorted next Wednesday

Hi Richard, I am well into my eighties and some Insurers have declined to provide cover or quoted absurd premiums on my RX450h 3rd Gen car. However, many insurers have quoted. The least expensive was Ageas and this year they actually reduced my premium by some £200. and came out less expensive by going direct rather than what they would have been by using comparison sites. So I don't think refusal is down to age but more likely to vulnerability of model and your location if you have good insurance history. Incidentally, I was with LV several years ago and they couldn't explain why on renewal one year they doubled the premium.

Rather than having a whinge here which will get you nowhere, if you have a definite fault with your indicator and your dealer won't fix it, try another dealer as already suggested or take it up with Lexus UK. As for the flat battery, it probably was your fault, as if you don't know by now hybrid cars need to be treated diffeerently to standard ICE cars. It's well documented on these pages and what an owner needs to do to mitigate against it. Lexus dealers might fall at your feet when you enter a showroom and ply you with choccy bars and weak coffee, but at the end of the day thay are there to sell cars and make money the same as any other marque. The fly in the ointment, is that service does vary between dealers of any make and we have to hope that our nearest dealer is a nice, caring one.

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Assume you,ve tried Go Compare Confused .com Moneysupermarket.com etc saga and Direct line are historically Top Dollar Insurance companies.. try Aviva Or Darwin.. part of the Direct line group.. Big mistake to change your car IMHO....best of luck.!!!

Dunno but your not alone in this as I find the same thing with the lock button, I've never figured out why. It does "feel" like some sort of safety lockout thing.

Lovely looking LS you have there Jonathan, lets see a picture of the whole car when you get a mo. Glad your repair has worked and here’s looking forward to many uneventful miles in the old girl. Let us know how the audio upgrade goes. Thanks for posting.

I'm in the same boat, just realistic that at 20, they can't have much more life left in them, although I suppose no-one really knows. I'm aware of it and have £1500 for when (or if it fails)

Hope you dont need a new remote key at £900 each and be prepared to wait 5-6 months.

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Have noticed cool air on passenger side and normal heat on drivers Is this a leaking water pump problem?

joke

😀

For a number of years I experienced the Lexus wonderful customer care until...Steven Eagle bought another collection of Lexus garages including mine. I am now linked to a hard sell organisation. The first indication to me was in the service dept. I now had to check in on-line and click thru a number of up-sale pages. Then the regular faces who had been so helpful were replaced with staff who just see pound signs plus they are not as efficient as the original. Very disappointed.

Literally just a split pin? Interested to know what the part number was. If it's 95381-03025 or similar then they're £1 plus delivery for the genuine part on Amayama. I think the "young lad" may well have been quoting for the wrong part.

Just waiting for Dan from Adrian Flux to come in with his usual try us for a quote. Never answers any questions though on why premiums are where they are and reasons for refusal of cover.

Excellent, good luck, I am sure they will come through.