Yes back to topic
Yes we picked the car up at 5:00pm yesterday thanks. They had to sent a low loader to Bristol to collect it, and bring it to Wolverhampton, all at Lexus UK's expense. Apparently the transporter trailer was loaded with new cars Wednesday night, however there were no free tractor units to bring them up country, so they had to unload ours from the trailer and put it on a flat bed. What service.
The staff at Lexus Wolverhampton have provided excellent customer service, kept us informed, when they could, and kept us topped up with coffee and biscuits on both visits.