chandru

wheres the vents for? the two middle ones? or the ones on the sides by driver/passenger doors?

i should have bought a 1year tax back in jan. regret it now

just 3 months ago in jan 08 i paid 135 for 6 months for my 250. now its 220?? WTF!!

still waiting on a reply from lexus gb to see what they say. Think will wait tryin out another dealer till i get a reply. Anyone know which group runs leicester and wolverhampton?

This is worrying me as to whether there is any connection between service complaints at Coventry and Worcester closing. It wouldn't suprise me if there was. Run by same people i believe

the back of it is a blatant aston design copy while the side profile does look like the is. have seen a few, and they do look quite nice. probably also due to the fact not many around

anyone else got any experiences at lex wolverhampton/birmingham?

stupid ? but u sure the tank isnt empty?

feel for ya mate. i always park far away where no car is near in a supermarket. or one of the end spaces with more space. just today was parking up in tesco's and someone left a trolley after unloading and drove off, and because of the wind, it just went and hit 2 other cars at quite a speed. :|

indeed. where does all this money go? do they invest it in the climate? if not why should higher c02 cars pay more VED? stupid imo. and also as u said all the roads here are full of pot holes etc. they cant even give decent roads. a total joke by the govt.

the front passenger air vent rattle..was it the actual air vent? as in normal city driving i dont hear it. just when i drove on the motorway to london at 70mph or more it could be heard all the time there and back. and when i got my wife to hold it/press it, it stopped?? i understand where you are coming from about loyalty etc, but i still dont think it is right. If you purchase a lexus from london and move to aberdeen, you wouldnt expect to travel all the way to london to get it fixed. its still a lexus, and any warranty issues should be handled by any lexus dealer. i did also purchase my first lexus, a is200se from lexus coventry, have had all my services from them, bought any accesories from them (18" wheels, mudflaps, spoilers, tyres etc etc) too. so its not like i'm just using them for free warranty work. and also there is always the idea if a dealer does treat you right, you give them more business either via yourself or word of mouth which applies to any business/trade.

need to find out if there is some sort of UK law which states that...or even Lexus terms/conditions when u purchase a car.

i got that letter before i posted that comment :|

jamboo..u know the service managers name? booked it in for wednesday just for a drive with one of the techs, then they said they would re-book with courtesy car to do the actual job. spoke to someone called emma i think today?

no i bought the car from lexus newcastle. i'm in coventry, and deal with lexus coventry which is who this letter is from. they were happy enough for take 1000 pounds of me for the wheels i bought of them, but this they say no.

the last reply i got from lexus coventry principal tim huxley is:

my car is not modified at all. the only thing modified is the 18" wheels i purchased from them. i have written to lbg, steve settle, alex kirky and gill want. steve settle has said gill want will be dealing with it. i have contacted the after sales manager, tom at newcastle where i purchased the car and have got him involved now too. will see what the reply from lbg is and then book it into leicester. once i get the reply, depending what it says, i will go to trading standards and bbs motoring advice and autoexpress to get bad publicity to them where needed and maybe get a resolution that way.

the principal also said its his right not to look at the car is that right?

for a while now, my drivers seat has a constant squeaking noise coming from my rear left back (where my rear left back meats the seat...approx where the kidneys are). I have taken this to the dealer 3-4 times to have sorted along with the front passenger speaker on the door sounds like its "popped". to date it hasnt been sorted. these 2 things do annoy me alot. and the other day I took my is250 down the motorway to london 2 weeks ago and noticed the front passenger side air vent rattling. when held, the rattle stopped. I rang in to my local Lexus dealer, Lexus Coventry, to book it in for the 5th time and was due to take it in on Friday. I sent a letter via email to the coventry/cheltenham principal expressing my dissapointment and in blantant words he said "we have done what we can, and we dont want to have a look at your car anymore, so we will be cancelling the appointment on friday. you will not be supplied with a courtesy car. take it to another dealer or where you bought it from". that was the main jist of it. i still cant believe it. this is totally disgusting and appalling! on all the times i have taken the car back from them, they have said all issues have been fixed. I asked in the letter, if you can't fix it, why cant u order a new part for it, to which he replied "we cant order parts which are not deemed as a modified part". but, when it went in the first time, the service guy there said, "if the speaker problem persists, i'll order a new one". but till today, he hasn't. and i asked him (dealer principal, tim huxley) why he was cancelling the appointment and that if they couldn't get the job done, why wasnt i told so when i booked the latest appointment 2 weeks ago, he said "because they've done what they can and this is the first time he's been made aware of the issue". even this is a total lie because i personally spoke to him the last time it went in!!! ARGHH!!! i want to take it to another dealer, wolverhampton, leicester, birmingham...anyone have any suggestions on the above (i have emailed lexusgb customer relations) and also on the 3 dealers i mentioned?

think the newer gunmetal ones are much better looking.

whats the 3 items u got there? thought the ow40 mobil was the engine oil? and whats the synthetic gear? is that for the engine oil? dont know whether to bother doing it or just using what dealer gives. need to find out what viscosity the oil they used for my 10k service.

has your car got the rear skirt too? cant tell from the pics

looks very nice mate. think the alloys in that color look much better than the older model standard silver. new ones are darker.

lexus coventry use semi-synth on their services. am sure theres a lex specialist somewhere in tamworth. need to look for more info

glad you re happy :) pics! pics! mcguard nuts are supposed to be one of the best