lexus gb dont in fact pay for local dealer advirtising that is dealer specific although lexus as far as i am aware have guidelines and templates dealers r supposed to use to sell the brand,lgb are aware of the club and of this site as are many dealers,people sometimes are to ready to blame lgb for everything rather than battling with the dealer who sold/damaged or just fails to deliver the experience and ownership that the customer expects.lexus as a company work very hard at impressing on dealers the need to deliver and live up to the lexus experience and in particular to deliver this to customers at all times,it is a shame not all dealers/salespeople/technichans are able to perform to these standards,i know this doesnt help anybody who has been let down by their dealer but sometimes there r things going on behind the public eye and people working to get these problems resolved and while things cud always be better the cars and most of the dealers do deliver, suppose people r gonna say what a t**t and have a pop at me now for posting this but sometimes there r things going on that people arnt aware of and unfortunatley bad dealers are always going to be present as all companies have sum bad personnel ;) :(