VVProtocolVV

Cheers wozza! Steve, not yet as i know it makes no difference as 3 months ago when i got the refund and transfered it to my bank, paypal re-opened the case and deducted it from my paypal account, putting it in the minus. I might sound a bit paranoid or negative, but i went through alot of hassle and have now seen it for myself what paypal can do. Alot of you are probably thinking why I don't i just transfer all the asset to my bank and close my account? Well because i do quite a bit of trading (buying and selling) on ebay and even if i did close my account, i know for a fact paypal still keeps the details of your bank account etc on file (yes they do) and if they so decided to re-open the case again for whatever stupid reason they have up their sleeve they will either deducted out of my bank or sent me a letter saying i own them x amount. It's just that i wish there was an alternative to paypal that ebay uses. It's almost like a monopoly where we have no other choice but to use paypal when doing ebay. Thinking about it, microsoft got sued for having whole of the market against apple, why isn't there an alternatives to paypal, so they will have to fight for their customers and treat us with a bit more respect. I signed up for "google checkout" a while ago, but it seems like noone is using them. Paypal should re write their sellers protection program and they should also take into account of the positive feedbacks the user has in ebay and other related factors before deciding on the outcome, rather than their robotic approach they have at the moment. At the moment, buyers have so much advantage over sellers, thats why alot of scammers are cashing in on the act.

Well, time for an update. After the last email from paypal, i said i was going to do what i can left, so i asked them to open a what they call a "service request", where upon my case will be looked at with all the details they have in front of them rather than the BS i've had for the last 2 months saying i haven't provided the details. Although the mails i've got from before all said the case is closed, you can by right re-open them IF they are not settled, which in my case is definltely not! So after a few more emails and calls to paypal with the same BS they give, i finally had a break through after reading the website posted by Geoffers (cheers bud). Got reading into what i should do when paypal refuses to payup even when all the evidence is there before them to show i should have been protected by their so called "sellers protection program". So in reply to paypal with this :- "But i did send the fax within the time frame that was asked on the 10th July :- 10-07-08 - Paypal sends mail to ask me to fax the proof of delivery to them. 11-07-08 - Faxed Royal Mail delivery reciept to paypal together with case number and my user ID etc. Also asked for them to confirm this. 14-07-08 - Mail from paypal to confirm they have the tracking number and are still investigating the case. I personally phoned up on the 10-7-08 to asked what information was needed and they told me that i only needed to fax the reciept of the postage, they never asked about the signature of the buyer! Further more the signature was tied to the tracking number which i had fax to you, which is available online at the time, if you'd have checked. Also on the 11-07-08 i phoned up again if any other information was needed and was told the reciept is all that was required, but they told me it will take roughly 2 days before they can confirm that they have the fax and a further 3-5 working days for it to be attached to the case and looked at. on the 14-7-08 I got an email to wait for 10 days, if i was sent an email to wait for 10 days then obviously i am to wait for that length of time. Even with that aside overall i can still provided you with all the necessary details and IS within the buyer sellers program, if i was asked by the paypal representative that a signature was needed then i would be happy to provide it, but like i said before i was not asked as they said the tracking number is sufficient. It doesn't change the fact i can proof it was sent at the time. I should not be held responsible for false information given to me by the paypal person i was speaking to, nor the lost of the faxes i have sent to paypal. I was also told a dispute can be re-opened at any time and information can be provided, which i have done for the 3rd time, so why are you refusing me refund due to an error on your side and ignoring the new information in this NEWLY re opened case? So this will have to move to the next stage as it clearly seems like even when i have all the proof that the item was sent, i am still not covered by the sellers protection program, due to the the mis guided requested for the information. If you can look over the case i have said many times i was getting different answers everytime i phone up and empty promises for a call back. So you won't take this into account when it was clearly i was being held back again and again by error on your behalf?" To which i got this reply :- Dear ************, Thanks for contacting PayPal in relation to the transaction that has been reversed. I appreciate the opportunity to assist you with your questions. Mr ********, firstly, I do apologise for the inconvenience and I regret that you had this experience. Mr *********, I realise that this is not the outcome you would have wished for and I know it may not meet with your approval but I do hope you will understand that this decision was made in accordance with our company policy. While I cannot change this as an agent I can help you make a formal objection if you so wish. Please let me know if you need further assistance. So bascially i had no choice but to get their attention :- "Hi, A formal objection is what i think is needed as i have said before, the sellers policy requires that all the information can be provided which proofs that the item has been delivered, which i have at hand and has been sent to paypal via fax and attachment 4 times. As i understand a case like this can be re-opened as it has done on the 28-07-08 even after the payment has been reversed back to me. If i can provide all the information which shows that the item has been sent, then why is this not fall within the guidelines of the sellers protection program? Also as i have mentioned i have phoned on many occasions to paypal to ask what i needed to fax to put me in the under the sellers protection program and i was told that only the recipt was needed (which included the tracking number, date it was sent and address it was sent to). The tracking number is tired to the signature of the buyer, which i have sent. I have been told not to worry as i was definitely be protected under the sellers protection program, and yet im getting replies saying i didn't send the information within timeframe? But i have sent everything i was told to by the paypal represenative on more than 2 occasions. Not only a formal objection is needed, the trading standard needs to be involved in this as clearly i have all the proof that is needed to show i have sent the item to the liable address, yet you at paypal are saying i don't fall within the policy. Why should i lose out because you at paypal approved the fraudulant buyer in the first place with an account at paypal? I think the best way to deal with this will be for me to contact the police about the fraudulant user and settle this in a small claims court, but as paypal has been the middle of all this a paypal representative will be needed in court. Ofcourse the trading standard will be informed for the hearing and this should be published in the business section of a national newspaper like News Of The World or Independant about how people like myself has not been protected under your sellers protection program, even when all the evidence can be brought up and has been done over the 3 months. Thanks" Over dramatic? No, not really if you was in my position and was cheated out of hundreds of pounds and lost your item, you would do whatever it takes to get it done. As i have said before its not about the money, but the justice of it all. The innocent should NOT be punished! I really hope noone has to go through what i had to over the 3 months, with loads of phone calls to paypal and getting empty promises of a refund, they are such a faceless company that really can get away with alot if they so desired to. But the mail must had some affect as i finally got this on the 20th Oct:- "After reviewing the claim again, we have issued a refund in your favour. Please allow 5 business days for any adjustment. Thank you for your patience and co-operation regarding this matter." Result i thought, but im not going to believe them just because of the email as i have been told i would get a refund 3 months ago and was still getting emails from paypal saying im not. So waited the 5 days....6 days past, 7 days past...8.. Something not right, so a call to paypal and was told that they are in the process of the refund and will take 72 hours to make the arrangements. I took this with a pinch of salt so to speak. Finally 31th Oct i got my refund in my paypal!!! 3 bloody months to get justice!!! Just in time for Halloween and not just that i have exactly 666 emails in my inbox! Anyway, yes i suppose theres a happy ending after all. Maybe you can tell this story to your sons and daughters as a bedtime story or something. Anyway thanks for the moral support and the guidance everyone and thanks for reading my post...and drink your tea its getting cold!

Sorry to hear this. The thing is i saw a smashed platinum ice on a trailer along with other broken cars this morning. The damage was from what i can see offside rear. Wonder if thats your car! Also on a different note saw a upside down 206 in the middle of a field and a hatchback of some sort rammed into a hedge and stuck there. All this in the morning, so beware drivers, its that time of the year where you really have to be extra careful.

They never phoned back that night or today, so much for the call back requested. So today I have resent everything they already have in 3 pages of faxes, page 1 is a brief desciption of what has happened and what will happen if they don't refund me under the sellers protection program as they are fully aware that they have all the information that is needed and i have the backing of Royal Mail. Page 2 is the tracking code and signature of the so called fraudulent buyer and page 3 contains the reciept of the Royal Mail special delivery, which has the date it was sent, postcode of the location of where it has been sent, the post office used, the weight of the item and how much it was covered by if it was lost etc which is the amount paypal owns me for my losses, as a last bid to win this, i know it will get nowhere fast as the next monkey that recives the fax will either bin it, laugh at it or totally ignore it or send me another email that says, "not enough information, not within timeframe" etc , but i have tried again and again to try to get some justice out of this and lets say im fighting a lossing battle as they have full control of the situation. Shake - as much as i would like to post up his address, i think it is paypal who is allowing this to happen and they are as corrupt themselves, i wouldn't be surprised if it is a inside job, done by paypal themselves, cos it really does seem like it as they would rather refund the fraudulent buyer than refund me, even when i have provided all the evidence before them and should be fully covered by their bs sellers protection program. Like you guys say unless a large amount of people can get together with their cases and take it up in court, i am nothing but a grain of sand on a beach of what is so called paypal. As much as i would like to carry on, i really have done everything i can, at least 4 times over for what most people would put up with over the 3 months! So until there is someone with a bit of power to convince the court to do something about paypal and their antics, im am powerless. I have spent so much time and phone call time to this cause that it is mounting to a reasonably large amount. I will have to maybe re think another way for this to go in the future, or give up until i can be called upon when a case can be brought up. I will see how this goes within the next week or so, but i really don't expect anything now at all. Don't let me meet someone who works for paypal cos tbh u won't know what will hit you.

No, cos paypal has taken back the money, which the buyer has given me and apprantely it's the buyer that has said i have not sent item...but i get the feeling it's paypal who is doing all of this. I contacted paypal to pass me onto the call back centre to find out why they said i have not provided enough info, but as yet not rung me back yet. I have now got so much evidience that paypal is blantely brushing me off with empty promises, even when they say it on teh phone, email it's all bull****. Now i am in no better position than day one. They keep coming up with lame excuses at their end and basically putting me back. Hope someone with a bit of law enforcement power will see this and decide to act on it cos i have done everything i can, gave them all they wanted and yet they come up with bs excuses...everytime!! Heres basically the cycle of what they do... 1) Open the case. 2) Request information via fax 3) Wait 3-5 working days for fax to attach to case. 4) Email replay saying infomation not provided, has not been recieved or not recieved within timeframe. 5) Goto 1. So bs...

LOL Got this email from paypal today after waiting for 4 days... "Dear #########, As you know, we have been reviewing the transaction detailed below. Our investigation is now complete. This payment has been reversed because the tracking information provided did not confirm delivery to the sellers address. We appreciate your cooperation, this inquiry is closed." It actually beyond a joke, i've just finished calling royal mail and they said it's not possible to send me a scan of the tracking number, signature AND the address because the code is the address. Now, back in 11-07-08 and 09-08-08, i have already provided the recipt of the sent item which has the date, time, tracking number, location and address of the sent item. On 1st October i sent them the PDF from Royal Mail with tracking number and signature of the buyer. Now they have eveything that is possible to have to proof it is delivered, yet they have turned round and bascially said, we need a form that has ALL the requirements...signature, address and tracking information all on ONE form. BUT they already have everything!! Royal Mail also said that it is a unreasonable request by paypal and they already know what is and not possible, and they are requesting something that is not possible to have. Talk about mission impossible .Over and Out.

Why is Alfa Romeo's not on there? They may not be most expensive to repair but they break down alot!

That was the kind of wear i had on my is200 before it got wim'ed lol

I was thinking about purchasing a fax machine the other day just for these kind of situation, but theres one at work so i knocked it on the head. Well, got email to confirm they have the latest fax i sent them, but will take 3-5 days for it to be attached to the case (been through all this before by the way!) and they will update me once thats done. Wozza, im surprised paypal hasn't already been on watchdog cos i have heard so many stories (and has happened to a number of my friends as well) the kind of mis-justice that paypal can do, if they desire to. The funny thing is, they ask for details and it must reach them within 3 days, but takes them 3-5 days to confirm by phone they have it, so bascially if they don't get it the day after they ask for it, you won't know until 3-5 working days later which would mean it's too late (slightly flawed there!) Why is it that when they want something they only give you 3 days to produce it, but they can take 10 days+the 3-5 days of attachment time to come up with a verdict?? Anyway, have to wait another 3-5 days to see what they say in my resolution centre. It'll probably be an email saying i haven't provided the required information within the timeframe and case has been closed and never to be re-opened again?!?!

Im expecting some lame excuse not to refund me tbh, i mean they've managed to brush me aside all this time, why couldn't they keep doing it. Especially when now it is being dealt by someone with the power to close my paypal completely if i should keep pursuing this! We shall see what is coming next. I really can't think of any reason why i should not be refunded. But like mentioned from above posts, im definitely not the first to be treated like this by paypal. Just that the cost runs into the hundreds of pounds and i just can't let it go, it's not even about the money now, but rather to prove i am in the right and that the fraudeluant buyer should be charged for my item! Anyway tomorrow will probably be the final verdict from paypal, fingers crossed it will be over one way or another.

Unfortunately you are right, money talks. I did phone paypal again that day and actually spoke to someone that spoke fluent english and they couldn't understand why the case has been going on for so long and they can clearly see that i should have been refunded under the sellers protection program as i have fullfilled all their requirements. So they asked for a phone back to me from someone senior from their freud department and said expect a call back within 24hrs as they was currently busy. Had one call 20 minutes later, but hang up soon as i answered!?!??! So phoned paypal again to ask if it was them and they said the case is still being looked at and noone has phoned back to me yet. Anyway, today soon as i got back from work, i contacted paypal to forward me to someone in their senior department as i've been expecting a call back. The senior member looked at my case and said yes they have the fax i sent them but i need to do it again, but this time also with the PDF from Royal Mail to show proof of delivery and they will also call me back around 5-6pm to confirm the fax. So i will see what happens again. But at least i got someone senior in their department who i asked can actually have the power to say yes or no to the refund, so i must follow their proceedure, even if that means repeating the fax mania. Anyway will report back tomorrow to see what happens from here....if they even bother to call back...i don't even expect they will the way i've see it tbh.

Got this later on in my email.. "Mr. ########## , I have reviewed your account and also the details of the above case and can see that we have received the documents that you faxed. However, the document you provided was not posted or attached to the case. Please be informed that there was already a service request created for this transaction. This request was asking Paypal to cover for your loss as this transaction was covered by the Seller Protection Program. At this point, I cannot give you exact details yet as to when you will be refunded for the £#######GBP because it is being dealt with by a separate department. Rest assured you will be notified once the funds have gone through your account. I apologise for the trouble this has caused you. Should you need further assistance please contact us back. Thank you for your time." At last result!!, so i replied with this... "Thank you so much, as you are the only one i have seen that has understood what i have been trying to get through to paypal. I have sent all the information paypal requested all the way back from 11-07-08, so you can understand how frustrating it is for me to be greeted by emails saying i have not provided the information requested within the time frame. I even request that everytime i contact paypal by phone to log something onto the resolution center to show what has been spoken about, but they never do. I still have everything (reciept from Royal Mail with date, tracking number and signature from the buyer of my item) to proof it has been recieved by the fraudulent buyer. If there is any information you need please let me know and i will be happy to provide them. When you say "At this point, I cannot give you exact details yet as to when you will be refunded for the £#####GBP because it is being dealt with by a separate department." What is the timeframe im looking at because i don't want to wait another 7 days without anything being said in the resolution centre and end up opening another dispute call to get it going again." But then within a few hrs i get this reply.. "Thank you for taking the time to contact us. My name is Aziel and I am here to assist you with regards to case PP-###-###-###. Mr. ######, upon reviewing your account, I was able to see that the request that was opened for you has been closed. You were able to provide the information but not on time. The information was request on the 10th f July and a three days deadline was given to you. On the 15th of July 2008, the case was closed. It is just on the 11th of August 2008; we received the documents from you. I have seen here that you have already email the relevant department as per you previous emails. Let us wait for their decision. As much as our department likes to appeal your case, it is being denied. I am sorry for the inconvenience that this may have caused you. Please let me know if you need further assistance." Yet, same again, they keep saying i didn't provide the information, But i damn well did, as i got the email on 14-07-08 from paypal themselves to confirm they have the tracking number and are still investigating the case!! They also like to use the Let us wait for someone elses decision..wait wait wait then as per usual this....nothing happens. Nothing is said in the resolution case and like noone knows anything and im back to square one again for the 4th time. So as theres nothing else i can do i replied to their email :- "Why am i getting different answers by different paypal agents? I did fax the information to you! 11-07-08 - Faxed Royal Mail delivery reciept to paypal together with case number and my user ID etc. Also asked for them to confirm this. 14-07-08 - Mail from paypal to confirm they have the tracking number and are still investigating the case. So what is the status of this case right now? There should be a service request for this as the transaction was covered by the Seller Protection Program. Is the case being dealt with another department? Can the status of this be put into the resolution centre so i can see what is happening please?" The reply i get is :- "Mr. #######, I have reviewed your account and it shows that you did not provided tracking number that is you were not eligible for coverage regarding this matter. I am sorry for this matter but you did not provided tracking number that is why the case was close and that disqualified your for Seller Protection Policy." Bare in mind i got all these 3 emails replies from them on the SAME day!! From "Rest assured you will be notified once the funds have gone through your account. The case is being looked at and you will get the refund" to "no you won't get a refund, the case is closed because you have not provided the tracking number". So people now you can see this can happen to you, as i have only read about stories like this, but it's actually happening right now. If you are a lawyer or someone who deals with court cases, this case will be perfect for you to make a name for yourself. I have all the documents, emails from paypal, Royal Mail reciepts (tracking number), PDF proof of signature from buyer from Royal Mail, everything that paypal requested from me within the given timeframe (yet they deny it, even though i have paypal email to confirm they have the details required!). Surely if i took this to a small claims court i have a pretty good standing as its paypal that has refused to refund me under the sellers protection program for false reasons, which i can proof are wrong. Guess what.....it's time to phone paypal again.

I never rev my car more than 3k revs (ok just once when i had that starting problem (fixed now by denso spark plugs) and i was already ticked off at work, the lexus wouldn't start after second turn was the final straw lol)...wonder what 5.5k sounds like. I have the induction kit on my list to purchase, but i wouldn;t have a clue on how to make the cold air box for it tbh...if you get that with the induction kit then i would buy it right away.

Want another laugh? The address at pending-reversal@paypal.com they asked me to email to is basically a dud email address as i got this reply :- "We apologize but we are unable to respond to inquiries sent to this e-mail address. Your e-mail was routed to an unmonitored mailbox and as such will not be reviewed. We would like to help you with questions or concerns you may have. Please follow the steps below outlining how to contact Customer Service or how to respond to request for information such as tracking. To contact PayPal Customer Service:...etc etc "(back to what i did on day one of this case..) and got this reply from paypal themselves when i chased them about it via email. "Dear #########, Thank you for contacting PayPal in relation to the case number PP-###-###-###. Mr #######, I understand that the payment was reversed back to the buyer and that is because we were unable to receive the information we requested within the reasonable provided timeframe. You had ten days to provide the information requested and it has timed out. The case was closed and no further action will be taken. Thank you for your time." Right, let me get this straight.... 10-07-08 - Paypal sends mail to ask me to fax the proof of delivery to them. 11-07-08 - Faxed Royal Mail delivery reciept to paypal together with case number and my user ID etc. Also asked for them to confirm this. 14-07-08 - Mail from paypal to confirm they have the tracking number and are still investigating the case. 30-07-08 - Email from paypal to ask to provide tracking number and i am eligible for seller protection as i have shipped the item to a confirmed address details. Also filed a complaint to paypal as to why the case is re-opend and are asking for proof of delivery again as they should already have this in their file. 31-07-08 - Provided tracking number to paypal again. 09-08-08 - Faxed paypal again with short description of the case and royal mail delivery reciept. Also phoned paypal of the current situation. 11-08-08 - Phoned paypal to confirm the fax and also attached a scan of the fax i had sent them and attached to the case. Email from payal to confirm the attachment of file. 14-08-08 - Nothing was in noted in resolution centre so called up and they confirmed they have the attachement. And yet they turn round and say not within the timeframe!?!?!? I sent them the requested information within 1-2 days of them asking for the information they need. And they refunded back the buyer (WHO they damn well know has a freudelant account!!). It's not my fault that it's paypal that has verified the user and has confirmed their details are all real. Why am i losing out for their mistake? I mean they are providing a service and there a rules sellers must follow to be protected, yet they have no answer as to why im not being protected and replying with emails information that is incorrect and address that they know will only delay this further. The more scary thing is that i have also posted alot of this onto the ebay/paypal forum and i read many other similar situation where the seller is getting done over for no good reason. Yes there even one now that someone has claim back the money even after leaving a positice feedback and they got their money back!! Crazy! The scammers are really taking advantage of this fact and paypal needs to stop all this. I don't know what to do now as i have reached yet a dead end even after paypal has told me on the phone that the case will be re-opened...re-opened and closed with an email saying i have not provided the information is not what i was thinking of....all the broken promises from paypal is really taking the mic now, getting mixed answers whenever i phone up, must have spoken to like 10 people together by phone and email by now and noone can make any decision to where this case is going and none of them can give me ONE answer as to why i am not covered! If they cannot give me a reason then why won't they refund me back my losses?

Latest Saga email from paypal.. "Dear Mr #########, PayPal placed a temporary hold on this transaction because we had received a notification that the funds might be fraudulent. While the transaction was on temporary hold, neither the seller nor the buyer could access the money. If PayPal receives this type of notification, we are obliged to investigate further the transaction in question. This email is in relation to the following transaction: Email address of the buyer: ################### Amount: ####### GBP Date of Transaction: Jul. 3, 2008 Transaction ID: ################# After a thorough examination, PayPal has now completed the investigation of this transaction. We would like to inform you that our suspicions were confirmed and we have therefore reversed the transaction back to the buyer. Unfortunately, due to data protection we cannot disclose any further information in relation to the investigation. We recommend that you contact the buyer directly to arrange for the goods to be returned to you. (AS LIKE HE WILL REPLY?!?!?!?!) I would also like to suggest that you contact our Protection Services Departments at pending-reversal@paypal.com for additional information concerning our Seller Protection Policy If you need further assistance, please don't hesitate to reply to this email and let us know." So i did just that...emailed pending-reversal@paypal.com with this :- "Why am i not covered by sellers protection? I have sent the item and have all the proof needed (signature of the buyer who did recieve my item and is posted using Royal mail Special Delivery, so all the tracking information is there)? It's been over 2 months, the buyer of my item will not responed! I have contacted paypal about this many times and on the phone they always say that as i have proof (and you have my fax and tracking number) i will be protected under the sellers protection and kept asking me to wait, and everytime i get the same reply saying "We would like to inform you that our suspicions were confirmed and we have therefore reversed the transaction back to the buyer. Unfortunately, due to data protection we cannot disclose any further information in relation to the investigation". But i already know all this, so what is sellers protection when im not protected in this case even if i can provide all the information that is needed? what action do i need to take now to settle this?" more waiting...

How can they allow them to have a refund after 2 months!?!?!? You need to fight it m8. £220..the only phone that goes for that much is the N95. So you're telling me, as long as the buyer doesn't give a feedback, he/she can bascially get a refund when they feel like it? Bit flawed isn't it? I best question them the next time i phone paypal, which won't be too long as i've had sod all reply from them so far.

Cheers for posting link to image..love the dials too!

Post up the image aztec, not sure what carbon spoiler ulot r talking about, but got me intrested. I've looked at the carbon roof spoiler..not sure if its my cup of tea.

Hmmmm...when i phoned up they said it will take roughly 72hrs for the case to be re-opened/reviewed...it's way past that and still nothing in the resolution case. So decided to post another complaint dispute to paypal. I'm nearly sick of repeating my case to a new paypal agent everytime..but anyway sent them this :- "You will have to read through the history as it will be way too long to describe as it's been going on for over 2 months! Why am i not covered by sellers protection? I have posted the item via Royal Mail special delivery, which im sure you know is a signed only delivery. I have shown proof of delivery to you with tracking number 3 times over the months, one time you say it was lost and wasn't attached to the case even when i personally phoned up to confirm you have recived the fax! You can even phone Royal Mail up and ask them for the delivery number and they themselves can confirm that it was delivered and signed (which i have proof of signature). I have followed everything by the book including what was asked of me and the sending proceedures that was necessary for me to be covered by sellers protection. Please look into this as to why i am not liable for sellers protection." I used up all 1000 words that was allowed to be put into the form, it would have taken me around 3000 words to actually describe the whole story to them! Got this from them, typical copy and paste job from paypal:- "Thank you for contacting PayPal in relation to case ID PP-000-000-000. Mr. ######, please let me extend my sincerest apologies for the delays and inconvenience this issue has caused you. I know it would have been also frustrating if I were on the same position. Please be advised that a request has been forwarded to the relevant department to review your case, it is taking a little longer than we expected to reach a decision. We are actively working on your case and will notify you on the next steps as soon as possible. Thank you for your time and I apologise for the inconvenience that this situation may have caused you." ...a little longer!?!?! how long does it take someone to review the case and come to a conlusion?? Especially when i have shown all the proof they want? Seems like they are trying their hardest not to refund me. ...story continues...probably well into next month.

I actually laughed out loud on this one..lol Please wait a few seconds for Video to Load!

Was posting something with Royal Mail today and it brought memory of this, so i asked the lady behind the counter that if i send via royal mail special delivery has it GOT to be signed by the person the item is delivered to before it can be collected? and she replied "yes, without a signature the item will not be handed over if it was sent by special delivery". So i also phoned up Royal Mail and asked again and they also told me that they can send an attachment of the signature and all the info that i needed for paypal to see, if they think that the item was not sent. I didn't know they can do this! So once again, i phoned paypal to re-open the case again. What the heck, i've phoned paypal like 8 times throughout the 2 month, few more times won't make any difference! lol....man i just can't let this one go, i tried but it just gets me thinking....i want justice!! Paypal have sent a request to re-open the case. The worst that can happen is that they will say it's been closed for too long...but i'll take that chance, especially with all the mistakes they have made with my case. Watch this space..

LOL pause at 2:59..im sure the monkey gave the finger to the cubs!

What they sent you is the same as the one i have as standard.

It's not one of them light wheels, like the ones in America where the wheel has a set of lights and as it spins shows an image you choose from a laptop computer is it lol?

I've had this problem for the past 2 Yrs. Just as you say, except if mine doesn't start first turn, it will always start on the third turn, never second turn...always start at third turn. Car could be cold or hot, makes no difference, happens roughly once to three times a month, really random, wet, dry day makes no difference. Posted this probem ages ago but no real solution, until now that is (well it worked for me), had the car in for a 70k mile service and told them to stick in set of denso ik20s in. I've never had the problem since and it's been 3 months now and never missed a beat. Maybe it's the plugs in my situation, maybe the mechanic done something during the service...who knows, but mine always starts now. Incase ur wondering yes it used to do it before the 60k mile service and still did it after the 60k mile service, and the service was done by Lexus, the 70k mile service was done by a garage on the same road as lexus, but 50% cheaper.