rayaans

1 hour ago, Barry14UK said:

Hope other driver booked for careless driving at least.  I can empathise with you having been rear ended and then T boned within 2 years!  

Let's hope a good job is done on your car.

Nope. Unusual behaviour from him as soon as he got out of the car. Gave details and tried to get away in the golf straight away despite it not being in a condition to drive.

Was being slightly vague with address etc. Police didn't want to know when called despite suspicion of him being high and on the phone 

3 hours ago, LenT said:

I think this has been a contentious area for some years.  Rightly, you should be insured against being inconvenienced through the actions of another driver 

 But there are many who argue that it has got out of hand and has spawned an escalation of the hire car business which in turn leads ultimately to higher insurance premiums.

However, since a hire car when appropriate IS what you are paying for in your Premiums, why not take advantage of it?

Car is drive-able so I'm just driving it until it goes for repair. It normally takes a week for repair so I might take advantage of it during that time

1 hour ago, JeffL said:

Hope you're OK, must have felt bad being thumped in the back at 40 mph. On a brighter note, how does the new protection plate look and do you get the feeling it will do the job it's intended to do?

TBH I didnt feel much of anything. It almost felt like the car had stalled and the associated jerk with it. Suppose at the end of the day it is basically a 2 tonne vehicle.

I didn't look at the protection plate, my car literally went around the back of Lexus Leeds and 2 hours later came back out nice and clean!

8 minutes ago, LenT said:

What an infuriating and unnecessary incident!

After the relief that you appear to have escaped unscathed, like Andrew my next thought was that it could have ended very badly for the pedestrian.

If the other driver was guilty of distraction by phone, that’s unforgivable!  The Police can check the other driver’s phone log and prosecute if it was brought to their attention.  Better still, a good rear view dashcam would provide irrefutable evidence.

I hope any necessary repairs are carried out without further drama.

Ive informed insurers LV, theyve taken everything down and confirmed the car is insured. I just need to provide them with details of the garage I am taking it to for repairs and they will co-ordinate everything

Was also offered a hire vehicle straight away which I dont need but it seemed like they were trying to push for me to take it

40 minutes ago, Spock66 said:

Maybe if you had not been there in your Lexus the Golf would not have stopped for the pedestrian either.

But bad luck and hope you get it all sorted ok.

That's true. The pedestrian, youngish lady was directly in front of me at moment of impact so I suspect she would have gone flying.

I think he was going around 40mph, did look like he was on the phone tbh as it was in his hand on exiting his car and also had a cig in his mouth

So been relatively stress free motoring as expected, had the anti theft protection plate fitted by Lexus Leeds and 4 days later......

Pedestrian crossing and a lady was walking past so Im stationery. Next thing you know a Golf is buried into my rear bumper. Thankfully the car is insured but the driver was a dodgy character. 

Seems all our cars are getting new bumpers over the past few years

11 minutes ago, taffie999 said:

If I were to replace the fronts with all season tyres, with summer tyres on the back, would this be a bad idea?

Generally speaking if changing to all season or winter tyres you should really change all four.

With the RX it is a square setup - what you could do is change the wheels over front to back and when they all wear to around 3mm get them all swapped for all seasons

fronts go first usually at around 15-18k miles.

Rears lasted about 40k on mine

10 hours ago, Spacewagon52 said:

Not a direct comparison, but going from a 400h (3.3 litre V6) to the NX (2.5 - 4 cylinder) I don't really notice any real difference to be honest. yes the V6 had more grunt but in "normal" driving I can't tell the difference. The engine in the NX seems just as smooth and quiet. I am not sure if the engine / electric motor is set up differently in the new RX350H. I thought it might be less powerful than the NX, being a larger car?

The 350h has about 50hp more than the NX300h and there's not much weight difference between the NX300h and the RX350h

This is very dependent on driving style and journeys. 

Having driven a few UXs as loaners in short trips anything between 35-37mpg at a sedate pace but normal driving. 

On a motorway run I got 43mpg albeit at 75mph steady cruise 

Wheel bearing is covered under warranty up to 160km

some dealerships make you sign a form for "diagnosis" in the event that its not the bearing causing the issue but dont actually charge it upfront, this is usually charged afterwards if say it was a tyre issue for example

10 hours ago, Iaf said:

HI there, I have a problem with my new model RX350h in that the (very) soft touch plastic used on the  dash/instrument binnacle has some  developed some soft 'abrasion' marks caused by wiping with what I suspect is a  too-dry  microfibre cloth used for cleaning the dust off the dash. These aren't actual scratches but I think is caused by the soft touch dash material being very soft. 

Does anyone have any thoughts about how to remove these marks please?

 

Thanks, Ian

It might just need an interior dressing - natural look dressing is best, something like detailed online natural dressing. 

Can dilute it down to get a matt finish and apply with a microfibre and buff it down.

If its actual scratches  then you won't be able to remove them unfortunately without a professional repair.

1 hour ago, DavidCM said:

With radar cruise you also have 3 options available for the proximity to the car in front.It doesn't have an Audi/BMW mode to allow you to get right up the bumper of the car in front...

TBH the radar cruise control on the lowest settings in the UX and RX seem to get a lot closer than the VW does. The Golf has been leaving quite big gaps on lowest setting which tempts people too readily to get in the lane and cause it to drop further. Haven't really had that much of an issue with the Lexus adaptive cruise

It sounds like you're doing the steps correctly.

Press the cruise button to activate the system and the radar ready / green light will come on

Then whilst on the motorway hit the -set button and it should continue at that speed. Obviously ensure you're not pressing the brake at this point

It does genuinely work anywhere. I use it a lot in town to be honest

Ideally needs good protection like a ceramic coating to prevent any damage. 

It's unlikely to happen anyway as it's fairly well protected by the clear coat 

1 hour ago, steve2006 said:

Rayaan I know it’s been a while now since you replaced yours but if you still have the old faulty unit I would be happy to take a look at it which may result in a repair or at least help other members in the same position.

It would make a change from LS400 ECUs, Climate Control LCDs, Radio backlight issues and the interior lights controllers I used to repair.

Unfortunately I don't have mine any longer. 

I sold the old unit on eBay for like £300. Someone obviously wanted it in faulty condition for that sum so I suspect they might have known how to fix it.

16 hours ago, toffee_pie said:

 It's the same as the laptop I had to take to court, did unmentioned company declare a worldwide recall despite widespread issues? Of course not, sometimes you need to play hard. Do you work with lexus?

I mean its probably do-able

The question is how long it would take and what to do in the meantime. I suspect these things probably take a few years? I ended up in court for speeding and it was 12 months after the actual incident!

The other problem is that nobody seems confident in testing / repair. I also tried to find a few radio repair shops and unfortunately they all said that they weren't sure or gave ridiculous quotations. 

In the end I ended up buying a second hand unit for £450 and it worked. The car remains in my family and its still working fine.

1 hour ago, toffee_pie said:

Is that what I said previously Lexus are hardly going to do board level repair of a circuit board are they- either way anyone paying £500 to replace a dud navi unit with known issues is crazy - I would take them to the small claims, actually I would have that done long ago. 

Its not a "known issue" though. There isnt a TSB or anything like that. On the forums we seem to know about it as we discuss it but its unlikely Lexus have had a massive influx of these units going kaput compared to the number of cars on the road, especially when its only caused when the Battery is replaced, and only if the Battery is replaced without a memory saver

Since reading this thread I have written to Lexus customer services and they have sent out a "protection kit" as they call it to my local dealer, Lexus Leeds who will be fitting later in the month

These kits seem to be distributed around the London area mainly but you can get one if you relay your concerns to Lexus UK despite not being anywhere near London

6 hours ago, toffee_pie said:

Only for the fact someone with electronic knowledge could do a repair at a fraction of the price, and if it's a design flaw which seems to be the case there should be zero expense on the customer part. I have on going issues with an unnamed computer manufacturer over a laptop, I wasn't happy with the way things were going and went to the small claims court and won, I got a new replacement machine - unfortunately that too had issues and fed up with my tit for tat dealings I just opened this up myself and look to have done the repair myself. 

All Lexus will do is replaced of the main board, which probably has the same underlying issue as previous.

Lexus dont replace anything. They just use get another unit and then send the other one for repair / analysis probably. 

I think the problem is that these cars are having Battery changes at 7-10 years old. Warranty wont cover it even if fully serviced by Lexus and because it only seems to affect the 2013/14 models, and not all of them its unlikely they'll replace for free

Just to add to this. 

Please email Lexus UK customer support as this appears to be a running issue with these 2013/14 models. They are quite happy to help and offered a replacement for £500 which in the grand scheme of things is not that much compared to the retail price of these units. 

1 hour ago, Antique said:

I have a 2013 RX450h. My outside wing mirrors have suddenly stopped folding when locking. Is there a reset button because I have checked the fuses and they appear to be ok. HELP

Do the mirrors fold in when the fold button is pressed?

I did this once on my 3rd gen RX. I think the auto button has to be lit up and the others have to be unlit. 

41 minutes ago, Linas.P said:

Cool... Now that you provided actual context of your decision it becomes clearer why you made it. but there was no way interpreting your above post this way. You said BMW is too common, hence not special. And ES more executive and uncommon.

That said I don't believe you compare it like for like - BMW certainly has sunroof option and even choice between panoramic or standard sunroof, same for safety features, be it paid option. Again there are nuances - ES had face-lift in 2021 and many told me that it has significantly improved the quality of materials inside, however that still does not explain much about success or lack-off for the entire model. Current ES model is getting towards the end of it's run and sales are declining as expected, so even if it is true that they addressed material/quality issues toward the end of the run, then it would be the case of "too little too late".

25 miles EV only miles will be fine for many people ad despite no longer being a thing, before there were a lot of benefits of owning PHEV. As they are no longer available I guess that explains why BMW no longer offers 530e in UK. As for attracting special kind of people - I don't believe that is true, but I do believe ES owners won't challenge you going quick round the roundabout, as that would be frankly quite embarrassing to watch 😄 

Where I agree, is that people will have completely different needs and you clearly chosen car that suits yours... that is fine.

530e is coming in October. Limited line up at the moment. Likely to be the best seller in the range. 

There was only one sunroof option on the G30 saloon. Driving assistant on the BMWs are quite an expensive option

Sales of most cars decrease towards the end of their lifecycle. 

1 hour ago, Linas.P said:

First of all - even if it was the case, so what? Secondly, you need to decide for once what you want. Because basically what you saying here is that before every comment I make I have to give 15 pages disclaimer to put it into context, to explain all the positives before answering the questions? And what is then? You going to say - stop writing the essays, nobody has time to read post so long? 

As such, I just have to assume whoever is reads the comment should already know the context e.g. that ES is a Toyota Avalon, it is reliable, it is fuel efficient etc. I am not denying those positives exists, but I just can't repeat them every time. So your expectations are just not realistic and not practically possible to include in every post. 

Not only that the topic is - "why ES failed to sell"... and quite clearly ES didn't fail to sell, because it was most amazing care ever, nor because of the positives. It failed because of the negatives, so it is just logical to focus on negatives and answer the question. 

In my experience 5-Series/E-Class uses better materials and are more solidly built... and that is not even in the some obscure areas under the dash. ES has very cheap, scratchy and hard plastic surrounding gear leaver, windows controls and central locking, the buttons below steering wheel. The so called "katana inspired hadori style" inserts are just horrible cheap and scratchy plastic. What it suppose to represent is "damascus like" layered steel, but it is really just very cheap and scratchy plastic. You don't get anything like that on BMW or MB, I am not saying they are made from pure diamonds, but if it is brushed aluminium then it is brushed aluminium, if it is wood, then in particular on E-Class it is open pore real wood. Probably worst part is wood effect black plastic surrounds (those around gear leaver and windows switches), it is really just shameless wood grained black plastic. Now sure here I am specifically talking about 2019 F-Sport + Takumi Pack, that was the car I test drove. I am aware that Takumi is apparently slightly better and again in 2021 materials were improved again. I said I will change my mind when I try newer model if it indeed improves the things, but to be fair it is not on my priority list. But I just can't always include the same situation in every comment, yet if you ever in doubt then you can clarify by asking "what trim you tried, what year" and we can have that clarified. Squeaks and creaks were not the issue in examples I drove, some of them were already high-mileage cars thrown around quite a bit because of being rentals, they are class above ES and they feel that way. 

NOX and Ad-blue issues are only diesel related, I have never recommended anyone to consider diesels and if that would be the only options i.e. 520d vs ES300h then I would get...... yes the old GS300h. I would not chose diesel engine and I would not choose FWD, those are both deal-breakers for me. 

When we talking about ES failing to sell we are talking about ES "current model" that is the model which was introduced in 2018 and runs to this day, as such mentioning BMW 540i is reasonable, BMW does not sell 530e either. You now get either 520i or i5 eDrive40... but that is new BMW 5-Series, ES really competes with last gen 5-Series. And that is actually good point - ES standing is not improving as times goes by, BMW was ahead and they are now pulling further ahead by updating the 5-Series. 

I disagree.

I own the Merc and can categorically say it has poor plastics in certain areas. It's not as solidly built and squeaks. Spend some time on the Merc forum and you'll notice what everyone says. Mercs generally do creak a lot more.

The previous gen 5 series has plastic hexagonal cheap trim as well. The window switches are surrounded by cheap plastic. The facelift is better. An ES is put together better than a 5 series and I can show you some videos to prove it.

Nox issues are not diesel related. Merc petrol engines have Nox sensors too. How do I know? Yep I had to replace one with a 6 month wait on back order 

42 minutes ago, Linas.P said:

It seems you haven't read my comments then... I point out many positives, but yes you right, overall conclusion on the balance is always more negative. But it can't be any other way... If we take ES300h for example and as you say you so tired of me over many years, you should know already what I don't like then. If it would be any other way, then perhaps I would own one myself. 

I don't like FWD, I don't like underpowered/small (usually 4 cylinder) engines and I don't like SUVs. What I like is NA engines that are smooth, usually V6/L6 or up, I like RWD cars and I like coupes... ohh and above all I love good value luxury cars! That is pretty much my main reason of liking Lexus. So it is not like I am always negative about everything, but from that list there are obvious things that are good or bad in my opinion. ES is very reliable car, I actually like how it looks, it has great seats with very nice leather, it is relatively modern with many cool toys, BUT it is too big, it is FWD, I always thought 300h was underpowered, it has too many scratchy plastic bits in the interior and despite being relatively good value, everything considered I don't like the car more than I like it. So my overall rating for the car is that I don't really like it.

If you go back and see what I have said, you will find all those positives mentioned in my posts, but it is you who only focuses on negatives, not me. You are the one who tries to "debunk me" with lame reasons like "you don't own it so you don't know". As such you inevitably fail to "debunk" me and then act like butt hurt child, because I fail to listen to you. If you come at me with some coherent argument, if you at least attempt to use some form of evidence in your post, then more likely than not within 3 posts we would be "on the same page". We may agree on compromises, we may admit that out of our points were were both wrong on some and right on the others, we may still agree to disagree, but the forum will be better place, because that discussion took place, something was analysed, something was discussed, some conclusion was reached.

Instead what you demanding is not to discuss that is contrary to what you believe is true... I am sorry, pull the plug from LOC server and just should it down, because if we can't have opinion and can't discuss anything, then what is even the point. If I ever wanted to be brainwashed by just positives I can always watch Lexus advertisement and be done with it.

You do realise that the first 2 pages of this thread with your comments had absolutely no balance and basically reads Lexus ES is **** right? I really do suggest you read through it again. Like I said, no positives at all and certainly not balanced.

Now you keep talking about the ES plastics but fail to mention 5 series / E Class interior squeaks and creaks, the NOX and adblue issues etc. Btw you can't even get a 540i since 2019 anyway so why are you comparing that to an ES300h?

1 minute ago, serbarry said:

Am I offended because Lina's criticises Lexus? No. And indeed I don't care about Lina's criticism towards lexus models, but you do. You are bothered. 

3 minutes ago, Linas.P said:

I am copping with you perfectly well. I have no issues with your opinion - it wasn't me coming out of blue, not contributing anything to the tread just to say that you are stupid and childish and have to leave LOC. Was I?

My response was evoked by the fact you simply have no balanced arguments. All negatives all the time. Atleast the forum would be more enjoyable if you said something vaguely balanced rather than constant negative drivel