Deadloak

Yes, my bad there. Should have said 3 services.

Nice work, and a good guide. David.

Attached is the following is the original mail segment. I do 20k miles a year.

The car has been re-valetted, and I'm happy with the result. The leather seat smear that looked like glue in manufacturing, they couldn't budge. The think it is in the actual leather, so will be directing through the warrenty guy, who is out today. The scratch on the plastic trim was just veltted over, bit still visible as a fine white line. I will mention that again when they come back about the warrenty bit. Been offered 15% off the service plan over the 3 years, working out a saving of £140.20. Going to mull that over, would like a free intermediate to commit to the one Dealer for 3 years. David.

tbh the dealer is fine so far, just let down by the valeting service. Unfortunately the valet is the last stop before the customer, so reflects badly. Shame they don't work like a good kitchen, where the chef checks the pass before going to the customer!. David.

Well, met the Manager this morning, and they'll be in touch to get the car in to remedy the issues. He said they'd lost their excellent valet, and have had issues with one of their replacements, who has since been fired. He thought all the issues are probably valeting ones. So I'll need to hold fire on my cleaning stint. David

Hi Tony, That is the glass on the Speedo showing fluid marks. Hopefully only bad valetting, where it's been sprayed but not wiped. David.

Needs a proper (non-Lexus) clean, but I'll need to wait until the following snags have been sorted out: Poor initial valet glue on rear leather seat side line marks and indentations on front of same leather seat. gouge on plastic wheel arch by rear seat I got the Lexus assistance paperwork today, although they missed the last character off the reg number on the card David ​

Glad you've got the car, congratulations. Funny you should mention the indictors. As today was the first real run of note with my Wife in the car. She said exactly the same thing about them. As with any other car I've owned. The click is more pronounced, and the stalk is at an angle. I'm not too bothered really. I just need to get the touch sensitivity for the 1st stage '3' flash, instead of selecting the constant, and not realising they are still on. David.

Ah, that's good to know. I guess the Lexus guy forgot to mention that would happen. Thank you David.

Am I right in believing you get 3 years Lexus roadside Assistance when buying a new car? As I have nothing in my documentation to say so. I am expecting a follow up car from the Lexus guy in the next 2 days. So will ask the too, along with a couple of gripes: Cleaning: The passenger side dash has water/cleaner marks on the surface The rear leather seats had marks on them The glass on the dails have a water mark on them, so when the sunlight hits it, it is obscured. Yes, I could clean them myself, but this is not the finish I'd expect for a new car. When my Honda had a service, it came back cleaner than that. On a brighter note, I do like the BMW's and Merc's slowing down to gorp David

It was a fight between the Premier and the F-Sport. I rather fancied the ACC on the Premier, but preferred the look of the F-Sport. Although my Wife preferred the Premier, as she said it looked more classy. David.

Billy, yes I spec'ed the leather, and the suspension is just fine. My Wife doesn't like being jolted around by hard suspension, so it had to past that test. As long as you don't spec it with the suspension pack, it is no harder ride than the previous small Honda we had. Even in sport mode.

Got the car now, pleased as punch​ ​ . Just need to do the OU course to be able to operate her. David. ​

Yes the full set up, but the sub is is the same place, I'd expect..

I believe it is the sub woofer. correct. As in the link:http://www.marklevinson.com/lexus-is.html ​

I believe from memory (from a post) it is done via the dealership.

Not noticed anymore, but the sales figures probably include replenishing thier internal stock. Courtises/pool cars (all though they'd never tell the tax man they used the cars themselves ​ ), so should be the same in my thoughts. As said if there is a few people from a company that uses them as fleet cars, then you would see a spike in numbers in your respective areas.

Yes Colin, I'd not buy without a full main dealer history either. Just had the Honda Jazz MOT'd by Honda, 9yr old and 116k and it sailed through. It has been the same main dealer serviced since new, with no issues under service plans. Although this could be construed to be a testament to the car's build quality perhaps more that the servicing. But my Son will get it on Tuesday as his commute car, to save on his car mileage, can see it going to 200k.

Matt, who was the independent in Hampshire? I'm in the Southampton area. David.

While I was getting the 3 comlimentory Insurance verified. I'd thought I'd humour the with an insurance quote. They said how does that compare? I laughed and said well hat is more than double what I'm going to be paying with my current insurance company. So then came the "we only use genuine Lexus parts ... blah, blah"! I laughed again, well I'd expect that if I was getting any repair at a Lexus dealership. Oh not all insurance companies let you go to the main dealers, maybe so. But do they really think people who by there vehicles haven't been around the block a bit, and are so dim? I phoned my current Insurance company, and I'm covered by them for the first year as far as Gap insurance is concerned. But I will get an independent quote for Gap insurance for subsequent years. We did that for my Sons car, and it was far better value. As long as you check reviews of them first.

Heavy patches of standing water would cause aqua planning, or low tread. So there may be something out if kilter, totally agree with Steve's comments, and Tony about defensiveness, as I can be a bit like that too. But I think it is mainly that in short replies, the inflection can be lost by the posters.

I'd not use the cruise control in heavy rain. As the action for aqua-plaining is to not brake, but take your foot off the accelerator. You can't do that in criuse control safely.

Lets see what they come up with on Monday. As I live near one main dealer, and work near another :) Although with a service plan, doesn't it require the services to be done at the one place(or they'd make you think you do)? Unlike with with most other manufacturers. David.

Rayaan, was that offer on the service plan direct at purchase time, or directly through the service team post purchase? Also although I'm a private buyer, I'm acually dealing with a business Lexus staff member, which may restrict what he can offer. So if you got the offer post purchase and/or via a private Lexus staff, that could be the key. Thank you David.