Service With A Smile

[shoggy]

Whilst reading posts today @ 19:30 my mobile rang

"Lexus Bolton Customer services Here"

"Our Data base says you should be ready for service"

"Would like to book your car in and we will arrange courtesy car transfer*

I see so many bad vibes on this site but its great to see my supplier on the ball.

Maybe being on lease contract there is a tracker fitted i don't know about.

But a least they look after me !

*Well Done Bolton*

[Rob]

dont be fooled - its because they want your cash -- wait until things start going wrong then post back of your experience with the bunch of losers.

[Ullevi]

Last time I looked Lexus/Lexus GB/Lexus dealerships were not registered charities,and,therefore,of course they are after your money.The point is whether they provide the appropriate level of service and customer satisfaction.

It is difficult to generalize,but compared to other makes such as Audi and BMW,my experience with Lexus has been very positive.Having said that,I have noticed that I prefer some dealerships to others,as you would expect.The dealership that provides me with the service that I expect,or gets closest to it will get my money.Incidentally,I also had a very positive experience with Saab in the past or at least one particular dealership.

I am sure there are others that have had excellent experiences with BMW and sh1te with Lexus,but i am only talking about my own personal experience.

Shoggy,if you are getting good customer service from Lexus Bolton,good on you,and long may it continue!