Power Steering Problem

[JBPRX400h]

Bought my '05 Rx400h in May this year. What a great car.

Took a trip down to Assisi in Italy in September. 1,200 miles each way. Arrived at destination fresh as a daisy!

However, Last Saturdy night I arrived home and when I went to turn onto the drive - no power steering!!!!! Big effort and straining muscles but managed to park on the drive.

Rang Lexus Milton Keynes in the morning (Sunday) They arranged for car to be picked up that lunchtime. Went with it on the recovery vehicle and was loaned a GS450h. (Interesting comparisons!) Had phone call Monday afternoon to say car was ready to pick up. Sean said it was faulty sensors in the power steering but they had replaced the complete steering rack under the warranty. (£3,000 worth of parts!)

How's that for service? Well done Lexus Milton Keynes.

[norkep]

It's good to hear of good service from the MK Branch of Lexus, for me I've never had any cause to complain about them but know of some who have

Glad things have been sorted out for you and quickly

[ihpj]

I've only had good experiences with them (thus far). Good people IMHO.