Do Not Sell My Personal Information Jump to content


Error On Screen "a Program Cannot Be Read. Please Consult To A Dea


Recommended Posts

Had the battery disconnected on the RX400h 2007 and after reconnecting it came up with the error message. Any ideas or suggestions.

You need a Disc that contains the SW for the navigation unit - i have one that came with the E13 discs. Remove the fuse for the audio (for 15-20 sec) and put the correct disc in the navi dvd player (in the trunk).

Link to comment
Share on other sites

@steve2006: message is "A Program Cannot Be Read. Please Consult to a dealer" followed by some Japanese writing.

@ Radoslav Asparuhov: would that be the same as disconnecting the negative from the Battery? I disconnected it for more than an hour and still the same result. i've googled and the next thing I can think of is buying another map/dvd to update as it may not be able to read my existing original disc.

thanks for the replies btw.

Link to comment
Share on other sites


what colour disc was it? I have 2 discs, 1 white just marked as Lexus and when inserted in a PC it's like a flash-based electronic brochure and 2, the black disc labelled DVD Navigation Map.

I've read somewhere that it may be failing to read the disc and may need to get another and I'm not willing to shell out money if it's not guaranteed to work.

I'll try it with both disc and update results here.

Link to comment
Share on other sites

  • 2 weeks later...

just to update anyone following this thread... i've tried all sorts of things to resolve this issue... i've unplugged the NAV ECU, I've downloaded different versions of the map and burnt it onto dual-layer discs and all failed. I decided to look for another original disc. I didn't want to spend money on version E15 map so I settled for an E13 map from eBay for £26. After inserting it, the screen was blank for a while which a good sign. a minute later... success, maps loading and the full menu.

Thanks everyone here for the advice.

Link to comment
Share on other sites

Latest Deals

Lexus Official Store for genuine Lexus parts & accessories

Disclaimer: As the club is an eBay Partner, The club may be compensated if you make a purchase via eBay links

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share




Lexus Owners Club Powered by Invision Community


eBay Disclosure: As the club is an eBay Partner, the club may earn commision if you make a purchase via the clubs eBay links.

DISCLAIMER: Lexusownersclub.co.uk is an independent Lexus forum for owners of Lexus vehicles. The club is not part of Lexus UK nor affiliated with or endorsed by Lexus UK in any way. The material contained in the forums is submitted by the general public and is NOT endorsed by Lexus Owners Club, ACI LTD, Lexus UK or Toyota Motor Corporation. The official Lexus website can be found at http://www.lexus.co.uk
×
  • Create New...