Yes this can be totally correct. But should be easily solvable by yourself. The most likely cause of this is that light emitting centre of the HID is not sitting in the same position as the bulb was. This will throw the beam pattern right out.
To cure this park the car up against a wall, turn the lights on and unlatch the HID from the headlamp. Then move it around (in and out mainly) until you see a very crisp cut off on the beam. There should be light below 0° and no light above 0° on a horizontal line running right from the centre (*** this is hard to explain), on the left on the beam a crisp cut off should be seen running about 10° up radially.
In other words imagine a clock face saying ten to three. the cut off of the light is where the hands would be with all the light being below.
Once you have the HID in the right position for that then look at how the HID is sitting in the headlamp and you will need to make a spacer to hold the HID in that position.
If none of that works, the only other thing it may be (and I can't confirm this at the moment), is if the headlamp has a metal shield in it (looks like a little bulb cover) that may be missing.
Let us know how you get on