Hi Parthiban, I remember you and your IS200 from back in the day!
The car has been fantastic.
I can’t fault the EV side of things. It’s almost like it’s a generation ahead of the RZ450e. We get 200 miles comfortably on the motorway and around 220-230 miles around town in the current coldish temperatures, just driving like a normal car and not hanging around. We also don’t turn the HVAC off either. We rarely charge away from home or the business but when we do, it charges before we are ready to leave the services.
It’s beautifully built inside and out, and in my opinion better finished than the RZ. It genuinely feels special and is super rare, which sparks up loads of conversations when out and about.
There is a BUT, and that’s the customer service as you have realised, which is rubbish. It was fantastic when you had a Genesis PA but it sounds like they all have been sacked at the start of the year, now that Genesis are restructuring and being merged with Hyundai. Such a shame really as it genuinely is a fantastic car. Simply ordering a windscreen wiper takes 1 week ( although now that I have a part number , I can get one online). Our rear bumper got cracked in a minor knock from another car and it’s been a nightmare sourcing a part. Would I buy another, yes because the car is that good and Lexus don’t currently offer anything which would replace it and I’m not one to follow the masses, but just be prepared to be patient with the customer service.