Ditto. Specially when it's such an important part of people's everyday.
I guess they lack the incentives to do better, because what are you going to do? Return the car? You cannot.
I have the premium screen and every now and then, while driving and with the map on screen, i see a message at the top of the screen saying "could not be downloaded", which I don't understand nor I know what it refers to.
The map version is up to date though, and the bluetooth connected to my phone (and to my lexus link account!)
Lexus, as they say in my [other] homeland: Qui t'entengui que et compri 😰