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Lexus app sent my wife a message that I was involved in a car accident


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So Lexus app sent my wife a message that I was involved in a car accident.

The only thing is, that I wasn't. It was just a hard break.

Luckilly my wife was in the car with me otherwise this would cause her quite a bit of anxiety.

 

Oh well, I thought it was a cool feature, I will most probably erase it then.

 

 

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The same thing happened to a fellow Lexus owner I recently chatted with at our dealership here in Italy when our cars were being serviced, with the difference that the message that he had had an accident was received, much to her distress, by his daughter at school.  Apparently the message resulted from his reversing into a wall when parking, he said not particularly hard and with only a slight scratch to his bumper.  He also deleted the app but not before angrily consulting a lawyer who advised him that taking the matter further was not worth the hassle.

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One doesn't need to erase or delete the app, simply switch off (deselect) the emergency notification option. Or one can select the level of impact that triggers the notification low (car park ding), medium (low urban speed collision), high (motorway speed collisions)

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12 minutes ago, NemesisUK said:

One doesn't need to erase or delete the app, simply switch off (deselect) the emergency notification option. Or one can select the level of impact that triggers the notification low (car park ding), medium (low urban speed collision), high (motorway speed collisions)

Thanks for the suggestion, I may do this.
In my case there was no collision , just hard breaking

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