Harrier Man

The Car Care Nut has a video on YouTube that covers all aspects of Toyota/Lexus keys at: youtube.com/watch?v=vYtU5-OLv-k It covers quite a spread of information it its 30 minute length and he woffles a lot in places but it may help.

Ask your dealer for the name of the ship your car is on and then use one of the ship tracking apps (there are free versions available that are perfectly good for tracking one ship. You can also use www.bristolport.co.uk to see exactly when your ship will dock. I found it quite fun watching the progress of my boat - although at times it seemed a bit like watching paint dry!

The trouble is that so many big companies care so little about their customers and have adopted a take it or leave it attitude that is tantamount to bullying. Personally, I've been boycotting BT and Vodafone for over 10 years and Sainsburys for the last 5 years because of poor/non-existent customer support. Maybe, today, they are better (I doubt it) but they lost my business years ago and I'm not going to risk my stress levels by giving them the benefit of the doubt and giving them another go any time soon. In my opinion, it's got so bad that there needs to be legislation to force companies over a certain size to offer minimum levels of customer support.

Today was my personal best so far, 48.2/46.7 not as high as some are achieving but not bad.

I agree and I would have been very upset had the dealer told me there was only one key fob when I was picking up the car and even more annoyed if they were ignorant about the locking wheel nuts. This is really bad form and I would expect more from the dealer. However, if the dealer had been on the ball and phoned you a couple of months, one month or even a couple of weeks before the expected delivery date, explained the problem and given you a choice at that point; how would you felt then? I suspect still frustrated but less than you were when you found out during the handover. I sympathise and I am not trying to defend Lexus. They have had to make difficult decisions with the chip shortages etc but in this example, and many others (keeping customers informed about delivery for example), good communication from the dealer would have gone a very long way to keeping customers happy (happier) and on-side.

The purchase price does include two keys and locking wheel nuts but, due to parts shortages, these might not arrive at exactly the same time as the vehicle. From other entries on this thread, it appears that some dealers are offering customers the choice of collecting the car when it arrives, minus the second key and locking wheel nuts, or waiting for them to arrive (for an unspecified length of time) and then collecting the car.

Esso is changing. It use to be that their E5 contained no ethanol in some parts of the country but there website (as at 18 June) states that from June to September 2023, they are transitioning all their outlets selling E5 Supreme+ 99 to "contain up to a maximum of 5% ethanol at all Esso pumps irrespective of which part of the country they are located. The labelling at our pumps will remain as E5 for Synergy Supreme+ 99 unleaded."

Can't agree with you on this one. In September last year, the local Esso station was charging 21p/l for E5 over E10 and in January the difference was a whopping 32p/l difference! Tesco E5 seemed a bargain in comparison. Moreover, the price is shown on the pump before I start filling so I don't have to put the E5 in, I can switch to E10. (PS, I have no connection to Tesco)

See also page 357 for which buttons to use and select Drive Information 3 on page 360.

Yes. They can be displayed in area H of the display, as shown on page 338 of the manual. IIRC, you can vary whats shown here by toggling one of the steering wheel switches.

I was given one of these too. The soft cloth was in a protective plastic bag and there was a pouch for the gloves to go in. There was also a zipped open mesh rectangular bag just a little bigger than the soft cloth bag. All 4 items have labels or markings saying, "Lexus Electrified". All the items were in another plastic bag that has a parts sticker on it which reads, "Lexus Charging Prote LB700-63". Is 'prote' short for 'protection ...' I wonder? I googled the part number and got one result, https://www.online-teile.com/toyota-ersatzteile/LB70063_Lexus-Charging-Prote.html, with a cost of 46 Euros. Unfortunately, neither the picture nor the description give any further enlightenment.

I looked at the stats and noticed that the 'without a/c' figure tends to change in small increments and is relatively stable whereas there are bigger and wilder fluctuations in the 'with a/c' figures. Not an unexpected finding as the software is trying to predict the range based on the occupants use of the heating and cooling systems and I guess this can vary quite a bit from drive to drive depending on time of day, number of occupants, outside air temperature, etc.

Several people have quoted the actual miles achieved against the predicted miles. This made me curious. Take a round trip of 94 miles that I did on Saturday (and regularly do); this comprised of mostly 'A' road, some dual carriageway and going through 3 towns, traffic was fairly light. The predicted EV range was 47.5 miles (76.4km) in the app; the dash display indicated 75km range (45.6 miles) so I knew that I wasn't going to complete my journey on electric alone. I don't want to be using the engine in town for reasons of economy and pollution so once I hit a steady speed on the 'A' road, I switch to engine running and will manage this swapping between EV and HV mode throughout the journey. Hence, I couldn't state how many actual miles I covered on EV to compare against the estimate. I couldn't even make a sensible guess because if I leave the car in HV, when I hit the first set of traffic lights in town, the car cleverly slips into battery mode, returning itself to engine mode when I pick up speed after negotiating all the lights and roundabouts. I arrived home with a mile of predicted EV range on the app (the car showed zero) so my management was pretty well spot on and I think I optimised the mpg from the engine by operating it mainly in the steady speed sections of road. Thoughts? Comments?

I meant to add that 47.0 miles is 75.6km and 44.4 miles is 71.5km. 🙂

SUMMARY TO DATE Thank you to everybody that has contributed to this thread; that's 16 owners who have seen their stats improve as the weather has got warmer and their cars have put on more miles. The overall average from all the inputs from the 24 January to 11 June has been 47.0 without A/C and 44.4 with A/C. Due to the way in which I set up the spreadsheet, it is difficult to be precise about the benefits but generally we are all getting more miles from out batteries than in the winter but the difference is not as great as I imagined. I regard this as a good thing because there are many other makes and models that take big hits in their electric range when the cold weather hits. Lexus seem to be managing this quite well. I also notice that those who have been regularly reporting for a while and, therefore, are presumably uses their vehicles most days, are getting better results than people who, say, charge their vehicle once or twice a week. The Doctor seems to be a special case as his figures have always been much higher than everyone else. Either he has bigger batteries than the rest of us or his high mileage (he recently reported reaching 20,000 miles in nearly a year of motoring) is giving significant benefit. I am aware that I haven't between entirely consistent in my approach to these summaries; for example, the average above is an average of all inputs but in the past I have excluded the highest and lowest figures when calculating the averages. If anyone has any particular questions that they think the stats might answer, please ask. I will probably stop adding the stats to my spreadsheet soon but I encourage you to keep posting your stats as I think it is interesting to many of us to compare our car's own performance with others.

Or maybe the plate to reduce CANbus thefts? Either would be good; both even better still.

At least you have someone to blame. When I see braking that is too harsh and acceleration that is too fierce, there is only one person that I can blame and I have to see him in the mirror to look him in the eye!

Same here Paul. It's bewildering. If it was the servers, as suggested by Steve, I would have thought everyone would have been affected equally. The not knowing, uncertaint and, reduced confidence does dent the brand image as mentioned by Ken. Let's hope that along with the improving delivery dates, that seem to be coming through, that lexus is at last starting to get on top of things.

I don't recognise this description of Waze at all John. As David says, ads are not an issue. When it was introduced, there was nothing to touch it because the information displayed on the maps was very up-to-date, fed by other Waze users who would mark accidents, traffic jams, speed cameras, pot holes, etc as they passed them (not the driver but their passenger for safety reasons). This information was fed to the Waze servers which, after certain thresholds were reached, would pass the information back to other Waze users. Near real-time information of hazards ahead. This was heavy on phone battery use and data plans (which were not as generous as they are now) and the information was only as good as other users connected to the app in the area at the time. Nonetheless, together with some of the most current mapping, Waze was brilliant and a market leading vehicle navigation app. Google bought Waze a few years ago, poached the best software engineers and took some of the ideas and technology, which it has incorporated into the current version of google maps. Hence, the difference between the two is not as great as it once was but many are still loyal to Waze and it is still being updated. In rural areas or where there are few other Waze users, its value diminishes markedly so, personally, I have switched to google maps but I still rate Waze highly and recommend others to try and compare it with whatever their car provides.

I don't think it was just the old days. I think it depends on the policy of the manufacturers/dealerships. I was initially told that I couldn't pick my number but, after pushing my dealer, I was told that I would be offered a choice. With my last car, bought through MacRae & *****, I was shown a sheet of registration numbers that had been allocated to them and I picked one from the list. Easy, and it is such a small thing, but it made me feel that this second biggest purchase of my life was special and individual to me. Creating that sort of feeling is gold to a salesperson so to deny the choice of registration to a customer is very short-sighted.

From previous threads, some owners have found the kick sensor a bit fickle even without a towbar; including me. However, I found 'kicking' in and out rather than side-to-side is more effective and reliable. Whether this is still the case when a towbar is fitted and the sensor relocated, I don't know but my experience might help.

Don't worry Nicolas, I work in km too so I'm always converting between 5he 2 systems. 🙂

I echo Ken R's comments and, as mentioned by Kevin, make sure it is clipped in, not just resting on the rear location points.

I'm hoping that the 4 years free means 4 year's worth of updates! On the current rate of upgrades, which have been distinctly lacking, my 4 year's worth should last at least 10 years!

SUMMARY SO FAR Overall average to date is 46.3 miles without A/C and 43.7 with the A/C. This excludes the highest and lowest figure in each category to reduce the distorting affect of the 'extremes'. The most noticeable differences is between those who have started reporting recently (I assume they received their vehicles more recently) and those who who have had their vehicles longer. In particular, Ken has consistently been achieving over 50miles since mid-April (no A/C) and has made the most contributions; suggesting he is regularly cycling the battery. Those with the fewest contributions may still be using their cars a lot and not reporting results but as their figures are generally below 45 miles, I'm guessing that their batteries are not getting cycled as often or as deeply as Ken is doing. Personally, I have yet to crack the magic 50 (my best is 47.7). It was creeping up nicely through April but then dropped by nearly 2 miles when we came into May. However, my last 3 charges have all seen less than a half mile difference between the with and without A/C figures. This is much smaller than others are achieving but whether it is down to environmental conditions or my reluctance to turn the heating on, I'm not sure! Overall, it does seem that what we expected is true, namely that our cars, like us, prefer the warmer weather.