Love My Dad

[wildrnes]

what a star

over x mas he lost his phone (8310) so searched high and low ended up ordering a new one

found it yesterday he he

so i have a new phone and a problem

the phone is on orange

my sim is o2

i put o2 sim in it wants a restriction code ?

any ideas

[Zee007]

you need to get the phone unlocked to open it up to all networks. ...

should cost 20 quid or so...

[wildrnes]

unlocked the last couple for about 15

but as this one needs a code i was wondering if it was different

[javadude]

Phone orange customer services and they may unlock your phone for a small fee.

Don't expect to ever get through to o2 customer services though. I moved from o2 to t-mobile and o2 sent me an unlocking code for £15. Of course o2 being utterly rubbish took 5 weeks, loads of phone calls, being in a queue, put on hold etc. before they finally produced the code. They then couldn't tell me what to do with the code - it needs prefixing with a few #s n stuff. Once I finally found someone who knew what they were doing the phone came up with a message saying it wasn't locked anyway. Asked o2 for my £15 back but they refused. They then continued to bill me even though I no longer used their service - it took 2 weeks and loads of calls before I could get through to anyone to sort it out. In all it took 3 months to make the change.

My advice would be to throw your o2 sim card in the bin and try any other mobile phone company.

[Zee007]

I guess its each to their own - I have been with BT Cellnet (o2) for over 7 years and not one problem yet.... :)

[wildrnes]

i find o2 ok as i get 300 free texts a month, BUT i have had to use customer services b4

and that is where they fall appart

[ricky_is200]

I've had my Orange 8310 unlocked without any problems, took it to my local cash converters who for around £20 unlocked it (I can't remember the exact amount). Now works fine with any network sim card.

[Steve]

go on eBay and get the unlocking kit.. lot cheaper than £20

[Brettster]

Pitty your not in Leeds

I unlock Nokia's for a Fiver a pop :)