Neil, I can only appologise for your "ordeal".
I have sinced changed supplier as this was the reason why the SILLY waiting time was incurred to which i can only agree with your upset and anger as i was and still am of the same angry over the situation.
I offered to to give you a full refund with no questions asked several times, as i know this is what i would have wanted myself to which you declined and seemed happy to wait.
I then offered to give you the eyebrows for free as another way of appologising to which i stated they would not be painted... ( In hindsight i should have got them painted when the bumper was painted but i can`t turn back time) and once again i can only say sorry.
The only thing i can do in this case is to offer you a full refund and you can do with what you please with the goods... ie get them repainted etc etc...
Neil, i accept that your experience is totally unacceptable and i accept my public flogging.
Scott