Power Boot Opening But Not Closing

[Aberdeen asking]

My 2012 rx450h was just in for its 20000 mile service. Since then the buttons for the power boot (all 3) will not close it. Opens it no problem but on pressing to close I get 2 rapid beeps. Anyone any idea what would cause this? Thanks

[Duncan Roberts]

Take it back, it is under warranty.

[steve2006]

Hello Fiona and welcome to the LOC.

I have to agree with Duncan, if it all worked before you took it in and the car is a 2012 model get it back to the dealer and ask them to sort it under the warranty.

It could be the dealer has at some point during the servicing taken the Battery connections off so it may just be the system needs resetting, the proceedure may be explained in your owner's handbook so take a look in there 1st, it may save you a trip back to Lexus which generally in Scotland is a good distance to travel.

When you do get it sorted could you come back with the solution as this may help members in the future.

[steve2006]

Just had a search and it would appear the boot door setings can be custom set by the dealer, so it may as mentioned be a reset problem.

Section 28/29/30 refer.

http://www.lexus.com/pdf/service/RXh_with_nav_LPS.pdf

[Aberdeen asking]

Thank you for replies. Yes it is a distance to travel but think I may need to! Was working fine before service so must be something they have done. Will post when resolved! Thanks again.

[DanD]

You ought to phone them first. It may be something that they could help you reset over the phone.

Incidentally what do the three buttons do? - There is only one on the 400h!...

[Boxbrownie]

it may save you a trip back to Lexus which generally in Scotland is a good distance to travel.

Scotland? I live in Essex and its 50 miles to my nearest dealer..........I wouldn't like to hazard a guess how far Fiona has to travel :eerrrmm:

[Aberdeen asking]

Dan, there's a power button on key fob, on dash board and on the boot itself. None of which work.

Good idea to phone them. There used to be a Lexus garage in Aberdeen. Taken over by

Arnold Clark. Not sure but they may still work with Lexus?

Do you know if I have to get warranty issues done at garage I bought car from or any Lexus dealer?

[Boxbrownie]

If the car is within the manufacturers warranty any Lexus dealer can fix it, you may even find in exceptional circumstances a Toyota dealer will help.

[DanD]

Also, if you are going to phone, you can try one than one dealer if your nearest one is not particularly helpful.

Staff at Lexus Hedge End (Southampton) are always extremely helpful. I recommend that you speak with Dan in sales or Julie in the service department. If they can't answer your question, they'll go find out from you and get a techie to phone you back.