i have been with the ten pound one and its on 24/7 playing and downloading the line has only crashed once and it was only off for a couple of hours but the modem/router crashes at leased 1-2 times a week very common and you have to check how far you are from the exchange as the closer you are the faster it will be i am about 1.2 mile away and am only getting around 2meg and it should be 10 meg