Do Not Sell My Personal Information Jump to content


  • Join The Club

    Join the Lexus Owners Club and be part of the Community. It's FREE!

     

Lexus Roadside Assistance Renewal no more Direct Debit?


Recommended Posts

Hello

I called Lexus Roadside Assistance to see if last years direct debit was still active and I was told by the lady on the phone, there was no more Direct Debit as Lexus had stopped it for everyone  due to complaints and now and  only card payment via  phone or online was now accepted.

Is this accurate and also, why would Lexus stop taking Direct Debit, as I thought it would be easier for them as a company?

 

thanks

 

Jason 

Link to comment
Share on other sites

Can you imagine the situation where a Lexus owner has either sold their car, (however improbable that may be!), or taken out a different Roadside retailer, or forgotten that a direct debit was due, and then kicked up a fuss because money had disappeared from their account (etc etc)

I know we should all react in good time to email/text reminders, but I'm amazed at how many folk don't pay proper attention to reminders.

Link to comment
Share on other sites

1 minute ago, Illogan said:

Can you imagine the situation where a Lexus owner has either sold their car, (however improbable that may be!),

Nightmare, horror situation.

  • Like 1
Link to comment
Share on other sites

2 hours ago, Illogan said:

Can you imagine the situation where a Lexus owner has either sold their car, (however improbable that may be!), or taken out a different Roadside retailer, or forgotten that a direct debit was due, and then kicked up a fuss because money had disappeared from their account (etc etc)

I know we should all react in good time to email/text reminders, but I'm amazed at how many folk don't pay proper attention to reminders.

I think this must something specific to the roadside assistance (possibly complaints due to the recent price hike), rather than an issue with direct debits in general,  as I pay my extended warranty by direct debit and nothing has been mentioned.

Link to comment
Share on other sites

Latest Deals

Lexus Official Store for genuine Lexus parts & accessories

Disclaimer: As the club is an eBay Partner, The club may be compensated if you make a purchase via eBay links

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share






Lexus Owners Club Powered by Invision Community


eBay Disclosure: As the club is an eBay Partner, the club may earn commision if you make a purchase via the clubs eBay links.

DISCLAIMER: Lexusownersclub.co.uk is an independent Lexus forum for owners of Lexus vehicles. The club is not part of Lexus UK nor affiliated with or endorsed by Lexus UK in any way. The material contained in the forums is submitted by the general public and is NOT endorsed by Lexus Owners Club, ACI LTD, Lexus UK or Toyota Motor Corporation. The official Lexus website can be found at http://www.lexus.co.uk
×
  • Create New...