Do Not Sell My Personal Information Jump to content


  • Join The Club

    Join the Lexus Owners Club and be part of the Community. It's FREE!

     

Recommended Posts

Please read :-

Give your comments

it's not the cost but the principle

=====================

QUESTION ?

----- Original Message -----

From: "Graham Shaw" <Graham.Shaw@smith-group.com>

Date: 07 August 2006

Subject: Query - Petrol Pump Cost

Customer Service Dept - Tesco

Please find attached

Can you please explain the attached? (RECEIPT)

I purchased a full tank of petrol yesterday from the Blackpool Store and

checked the cost

As you can see

Pump Price @ 96.9 Pence P/Litre

Quantity @ 60.72 Litre

Cost @ £ 58.85 inc vat

==============

Do the calc

60.72 x 96.9 = 5883.76 pence

Therefore I assume the calculation on your computor is not correct

Please explain the reason for overcharging-?

Per year that's a lot of money over the pumps with the quantity of through

put Tesco Have.

Yours

Graham Shaw

Graham.shaw@smith-group.com

ANSWER !

-----Original Message-----

From: Tesco Customer Service [mailto:customer.service@tesco.co.uk]

Sent: 08 August 2006 13:14

To: graham.shaw@smith-group.com

Subject: TES2393120X Re: Query - Petrol Pump Cost

Thank you for your email.

I am sorry that you paid more for your Petrol than expected on your recent visit to our store. Please accept my sincere apologies for the disappointment caused.

Our policy is that if you are overcharged, we will refund you for the item and you can keep the product. In order to verify the overcharge please can you return the item and your receipt to the store and we will look into this for you.

Thank you for bringing this matter to our attention.

If you have any further queries please do not hesitate to contact us at customer.service@tesco.co.uk quoting TES2393120X.

Kind Regards

Wayne Hansen

Tesco Customer Service

Link to comment
Share on other sites

OK guys have a laugh but I just checked my receipts in the car and on the last 2 fill-ups I have been overcharged by 4p on 9/8 and 6p on 6/8 against the pump price and quantity sold.

2 receipts from last month are bang on whan rounded to the nearest penny, bit sus I would say.

Link to comment
Share on other sites


  • 3 years later...

Latest Deals

Lexus Official Store for genuine Lexus parts & accessories

Disclaimer: As the club is an eBay Partner, The club may be compensated if you make a purchase via eBay links

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share






Lexus Owners Club Powered by Invision Community


eBay Disclosure: As the club is an eBay Partner, the club may earn commision if you make a purchase via the clubs eBay links.

DISCLAIMER: Lexusownersclub.co.uk is an independent Lexus forum for owners of Lexus vehicles. The club is not part of Lexus UK nor affiliated with or endorsed by Lexus UK in any way. The material contained in the forums is submitted by the general public and is NOT endorsed by Lexus Owners Club, ACI LTD, Lexus UK or Toyota Motor Corporation. The official Lexus website can be found at http://www.lexus.co.uk
×
  • Create New...