Bought my CT from Listers Lexus Cheltenham. Sales experience was underwhelming, prep of car was poor, tried to sell me their own extended warranty which was more than the Lexus one, never provided the quote for a service plan despite being requested several times.
Was asked for feedback by Lexus, so gave what I thought was honest and constructive comments. These were fed back to the dealer principle who left a message for me to call him to discuss. Every time I called back he was busy, or I was just left on hold, so after leaving a message for him I left it at that.
Used Bristol for servicing since and they have been OK