I was with Direct Line for three years, but for my current years insurance their renewal wasn't very competitive and it would have been cheaper for me to cancel and come back as a new customer.
At the time I saw an advertisements for Privilege and, as DL's sister company, they and their paperwork are just as easy to deal with.
Anyway they were cheaper than DL's new customer quote by around £120, so I went with them.
Fullly comprehensive, five years protected no claims, I took a voluntary excess (can't remember amount) as I'm 25 and no longer have 'young driver' excess and it was around £520 for my 1996 Series I GS300 Sport on the driveway.