I have emailed my local Lexus dealer in Cork asking information for booking the full service with replacement of the spark plugs and I specifically asked whether they would carry out the hybrid health check of the battery pack and guarantee the battery for 1 year/15,000 kms and this below is their reply:
"Hi Sergio,
There is no option for service plan.
Hybrid battery check I included in service but there is no warranty after 15 yrs or 225 000 km.
Courtesy car is available. It is free. Only thing that needs to be done is insurance. You can transfer your insurance for that day, or you can buy insurance from us. It is €15 per day.
Service with spark plugs is Full plus service. Price for that car for service like that is around €650.
Service will take around 3 hrs.
Service will include: During the Full + Service our Experienced Toyota Mechanics -
conduct a Full Health check and Safety Service .
The engine oil and oil filter, Air Filter,
Spark Plugs are replaced.
The Brake Fluid and the Cabin Filter is replaced with this service. -
Your vehicle will also receive a free wash and a free vhc report
Kind Regards,
Blaz Galic
Customer Service Advisor"
I therefore replied as follows:
"Hi Blaz,
thank you for your reply. As for point 2 I was wondering if you do the battery health check by the end of this month my car would still be technically 14 years old, would it be eligible for the warranty of the battery pack?
As for point 3 I can transfer my insurance temporarily to the courtesy car without problem, I only need the registration number.
Thank you,
Kind regards,
Sergio Barrile"
I am waiting for their reply. Any thoughts are welcome.