Dodgy Paintwork

[Fargo]

So there i was giving the lex a much deserved mini clean as there was bird crap, road crap & craps crap all over it.

i get the jet wash out and start on the car, i get round to the front bumper and stone me the paint start washing away exposing the white/grey underneath. i just couldnt believe it, o know the lex paint is thin but to wash away..

Needless to say i got the digi cam out and filmed the paint washing away as my evidence for when i get hold of Lex on Monday moring..

Who do you think the best person to contact is in the first instance. i was gona contact the service organiser bird (Jacki) over at Twickenham (where i bought the car) as i have dealt with her numerous times and she is very helpful.

[BESTY]

i hate pressure washers,never use em ,i would see that chick your on about,is she nice paul,or just sounds nice on the phone and when you met her she was rank :)

[Scorpion]

You should carry on jet washing it all over,then when its stripped PAINT IT BLACK its a much better colour :P

B) B)

Failing that get the paint tin out :winky:

[Fargo]

using a jet washer should not start taking your paint off, i do not know any other car that has had the same problem,, cept ones with dodgy spray jobs in the first place.

still a respray of the front bumper wouldnt go amiss, im actually pleased this has happend. gets the stone chips sorted.. ;)

[aido]

This is crazy mate, is that the first time you used the jet wash? I'm never gonna rub the car hard again when I wash it

[Claire G]

Washed mine this morning with the hose. I would be gobsmacked if the paint started washing off of my car, at least you had the presence of mind to film it - bet they won't be arguing with you!

[Bobski]

Wonder if they would do anything if a car were out of warantee??

It is shocking though.

[Rob]

you will have to see about this one - im sure thay they will argue that because you had a pressure washer fairly close to the paint it isnt thier fault and u caused the paint to come off.

but fingers crossed for you.

[Brian Berry]

What I have read has left me gob smacked, simply incredible. It makes one wonder what the ingredients of the paint are. It will be very interesting to see the dealer's reply.

[Fargo]

you will have to see about this one - im sure thay they will argue that because you had a pressure washer fairly close to the paint it isnt thier fault and u caused the paint to come off.

but fingers crossed for you.

the jet was that close cause i was getting bird crap and dead bugs off. if Lex want to argue the point then my argument is simple, where does it say in the owners manual, do not wash with home jet wash..

I dread to think what a jet wash at a petrol station would have done.

Seriously though i doubt if i will have any trouble,

[Scorpion]

I have a jet wash at home but its an industrial one and i have had no problems with washing it,should only be used at a distance

if you have a lot of crap on your motor you should try to soften the area first and use the jet wash as a final rinse.........now im not defending Lexus paint Paul,you are of course right but we all know how thin the paint is on a Lex as its been disscussed many times before,in future i would urge you to air on the side of caution.......

B) B)

Just my 2 cents worth

[Monster-Mat]

i had the same problem with the TRD side skirts on my car the clear coat was peeling off.........it was covered under warrenty

[Fargo]

i hear ya pete,

Well ive just got back from Lexus Twickers, Marcus the sales guy agrees with me totaly. just gota ring Jacquie in service tomorrow and get me booked in. hmm i might even ask em nicely to sapray up my other head light crome bits...as a good will gesture of course..

[SteveAudioX]

WOW ! what a vid..

I can't believe that one... Hope it's sorted Paul..

Meanwhile, can I borrow your jet wash to remove the paint from my house external walls...? :)

[Fargo]

well its all booked in for a bumper respray on the 22nd, and all under warrenty, no arguements..

[Rob]

top result!

[Fargo]

top result!

lol err yeh cept i got a bloody Yaris to scoot around in...

[NaaN]

had a similar problem with a styling kit bumper (factory fitted) all the lacquer was just peeling off, not even using a pressure washer just a normal hose, after big debate and many a phone call to dealer and lexus UK, finally managed to get them to respray it !!

Good result, but point is it shouldn't have happened in the first place !!

NaaN

[Matthew_McNally]

lol err yeh cept i got a bloody Yaris to scoot around in...

nip over to TOC and let the Yaris boys know how it compares to a supercharged IS mate!

[Fargo]

lol err yeh cept i got a bloody Yaris to scoot around in... 

nip over to TOC and let the Yaris boys know how it compares to a supercharged IS mate!

Ohh the arguments will ensew.. i cnat wait to let em now,, hell i might just ask them now, and see what they say..

Yes Naan your right it shouldnt happen at all,

[TonyGoose]

well its all booked in for a bumper respray on the 22nd, and all under warrenty, no arguements..

My (standard) front bumper started losing it's clearcoat lacquer.

Also repainted under warranty....

Not too good a job though so gonna get it done again.

Am i gonna pay?? Am i hell

[Fargo]

Well i got the car back yesterday.. top job and only took em a day. they even stuck a nice TTE badge over the other hole (where the number plate holder was, got a short plate).

car looks spanking now after a valet from them.. so well done Toyota/lexus of twickenham.

[Scorpion]

glad to hear its all sorted now,did they spray the inserts for you

[cheekyfutch]

It's actually quite amazing that a jet wash could do that!

[Fargo]

glad to hear its all sorted now,did they spray the inserts for you

what inserts Pete..