Shahpor

My front shocks have been 'misting' for over a year and a half and are so far showing no signs of getting worse. As the dealer told me, it is quite common and not something of immediate concern. I also had a rear shock replaced under warranty recently, so let me check my paperwork when I get home and see if it is listed.

Damn, this is sad news indeed 😢 I had a conversation with John a while back and it involved how he can best help members on here (with the infamous shock absorber problem), which just goes to show what kind of man he was. Likewise, as others have said, I was very impressed by the depth of his knowledge on many subjects and would always pay attention to his replies for help in the hopes of learning something new. Despite being on a lot of forums over the years, I think this is the first time I have been genuinely saddened to hear of a members' passing. My condolences to his family.

Thanks for doing that Phil. As a customer of Lexus Reading, I am very interested to hear more about this. If the terms are the same as the old Extended Warranty then it is a good sign of faith in their product since it actually extends the scope from the previous 10 year/140k mile limit. It does look like it is going to cost more for this warranty though as it would now be £948 for 2 years' cover for the IS as opposed to the old £795. By this rational, I would expect my GS to be somewhere in the £600-700 per annum range. I was also told about their new low cost servicing option (I believe they said it would be called Value Servicing) but I wasn't aware of the criteria. Since I am in the same position as you Phil with my car going over 100k miles soon, it appears I can benefit from this cheaper servicing as well. I just wish they would just go ahead and announce it so we all know where we stand 🙂

I did this last night as my insurance is due in 2 weeks. In no particular order, I searched: Confused.com Comparethemarket Gocompare Moneysupermarket In the end I went through Confused to a company called Dialdirect (never heard of them before) for a reasonable sum. I always do a comparison every year as it doesn't take long and you don't get any sort of loyalty for sticking with the same insurer.

Interesting info in this article (assuming it is correct): https://uk.motor1.com/news/517019/lexus-uc-rendering/ Also, an artists impression of what it could look like:

Wow, this would certainly be a surprise if it happens! It would a nice addition to the current line up and depending on cost/performance might be a viable option for some people (Linas included🙂)

There is certainly some inconsistencies between dealer pricing, but Lexus Reading have always been happy to lower their price if it is more expensive than what is on the UK website. Shouldn't really have to go to the trouble, but since they are franchised dealers, I suppose they can set whatever cost they like..

Yes, that was the fitted price. They originally quoted me £335 until I pointed out the price on the Lexus UK website: They looked it up and then said it would be £295. Strange thing is that I assumed these prices were the same for all dealers, but it appears that they charge whatever they feel like. Good deal for you though 🙂

I am surprised at the cost difference since I paid £295 to have mine done a few weeks ago and you aren't that far north of Reading 🙂

A few years ago I had my wheels exchanged here: https://www.fawheels.co.uk/shop/category/lexus-is-xe10-1998-2005-wheels-for-exchange-464 They did a very good job on the wheels and the exchange option meant just drive in and out with no fuss. Hopefully they are still just as good.

The only one that I know of is on the main Lexus website, but it isn't model specific:

I believe John is referring to the original statement that you made regarding refunds on extended warranties, by which you seem to suggest as a fact something that isn't correct. As you have stated, this is a discussion forum, so others that read what you have said may take it to mean that you have researched the topic and are referring to something other than just what you believe to be true. This could lead to members not pursuing a refund on their warranties based on what you have stated. So, by that rational, perhaps it would have been better if you had quantified your supposition by saying 'I believe' or 'I think', otherwise I can see how it might be annoying to other members who have spent the time research the topic appropriately.

September is decision time for me and I think I will be without my GS shortly afterwards.. I'm sorry if this sounds offensive, but this is a rather foolish statement. Have I got the wrong end of the stick or are you saying that you think any Lexus car can make it to 200k without suffering any issues? Even if we are referring to only major components, then this would still be a strange position. Perhaps it was just badly worded, but if not, then I am sure there are many owners (myself included) that can easily disprove this view.

I have to admit that the car makes so many funny noises that I have trouble telling which ones are supposed to be there 🙂 I thought I did hear something but I certainly didn't mention it to the service guys, so the technician noticed it himself and reported it.

Have you bought something then?

She would also never have to speak 😏 You get the feeling she is trying to attract a certain demographic with her videos? 🙂

This is the labour rate that Lexus Reading charge. Not sure about others, but I suspect it would be similar for all the Jemca group dealerships.

Excellent post Dave, I am sure it will be useful to many of us GS owners 👍

Why is the last service in 2075? 🙂

Yeah, especially since I had planned on another 2 years extended warranty when mine ran out in Sept. The shock would have been £445 and I am not sure on the TPMS valve but between the valve itself and one hours labour to install and program the car I would expect anywhere from £250-300. Perhaps someone else has had it done and can comment? I can tell you that the dealer wanted £203.93 to replace the back box heatshield that had fallen off.

My car needed: New TPMS valve for the front passenger tyre for a leak Heating element for the drivers seat New transmission oil pump Rear passenger side shock absorber It also need new rear discs and pads, but they of course are not warranty items. My extended warranty did cover everything, and the new Relax warranty would have taken care the seat and oil pump but not the tyre valve or shock absorber. The problem is that my car won't be eligible for the new warranty as it will cross the 100k mile threshold soon. As for the breakdown cover, whilst I am sure there are some good ones out there, since this service is provided by the AA, it is easy to make a comparison for cost purposes.

At £186 per hour labour rate and some very expensive components, it wouldn't pay for as many repairs as you would think 🙂 My latest warranty job would have been close to £5k if I didn't have my current warranty and that is less than 3 years of ownership. My last IS racked up warranty repairs of more than the car was worth! Lets not forget also that the 6 years of warranty cover would have included AA breakdown assistance at roughly £750's worth.

But that is the point - up until now the Lexus Extended warranty precluded this issue which is why this is such an annoyance to people like myself. I could have handled the reduced mileage allowance but it is the reduction in coverage that make it unfeasible for me. As an example, BMW do offer what they call Comprehensive cover, which is very similar to the Lexus Extended warranty. Granted it isn't as cheap (especially after 60k miles) but the fact that it is an option means that I have the choice if I buy one of their cars.

For me this is the crux of the issue. Personally, I have had a shock absorber and engine mounts replaced under warranty and I know there are members on here that have had headlights and multimedia screens changed, so these things do occur and are, as you say, very expensive to rectify. As someone of limited means (I am far from homeless but a repair of £'000's is beyond my usual income limits) the worry of something like this happening would somewhat rob me of the pleasure of owning one of these cars. Shame really as I do like the Lexus experience a lot.

I have bought all of the tyres for my GS for Lexus Reading as they are are very competitive on price. They told me they would even price match if I found them cheaper elsewhere. Do you deal with Alex, Paul or Michael when you are there? Michael is my primary contact when I go there and he has always been very helpful.