Www.fancyplates.com

[GALLA_4]

Guys

This is just a quick heads up for anyone out there who may be thinking of ordering a number plate from www.fancyplates.com

I ordered a new front number plate for my car there on the 08/11/2005 and to date I have not recieved a single thing. Not even an email! It has been 15 days now without any correspondance. All I have is a receipt from WorldPay and a debit from my credit card.

All this even after me sending them three emails quereying my order status. I have lost count of the number of times I have tried to ring them and the phone just rings and rings and rings.

The transaction was carried out by WorldPay and to be honest I really could not be bothered chasing them up over this as they will give me the line that "we only handle the transaction end of things. You'll have to contact the retailer" Albeit was only GBP£20 for the plate, its the principal that matters! If you cant offer a service dont advertise it!

Anyone else any crap service experiences with this outfit?

I would advise against anyone on LOC to using this "company" for number plates!!

BEWARE BEWARE BEWARE

[TheDon]

hmmm they always have full page adds in evo magazine too, could it possibly be linked to the postal strikes that you had over in ireland?

[GALLA_4]

Postal strike aside Chris, It dont take much to pick up a phone or reply to an email.

[Fargo]

hmm only had good dealings with them, on two seperate occasions

[Zee007]

hmm - ordered from the several times. Always been spot on with service...

[MacRS200]

I got my plates from them and no problems.

[creatinelex]

No problems for me too ,excellant.

Peter.

[BernardTamHK]

owen...... the waiting for ur headlights must be gettin to u ... and playin games on ur mind eh? ... hahaha

[Steve]

contact you credit card company if they do not deliver whithin 30 days.. soon get your money back

[gadget]

Hi All, Name is John, New Member..

Re: Fancyplates.. I recently ordered a set for my IS, After a week nothing, although C.Card had been charged, Took about a day of ringing up to get through,

Finally spoke to a lady there who said that the "computer has thrown a wobbly and would only give them the credit card payment with no email or contact address,or even order details.. Information was taken over phone, Plates arrvd Next day (sat) VERY NICE they are too.... :)

[Matthew_McNally]

think this is an isolated incident - I have ordered from them twice, and both times had my plates within 4 days.

computer problems sounds a reasonable excuse.

give them a call

[Chris.S]

Ordered several pairs of plates from them with no problem whatso ever

[Bazza]

usually take about 2 weeks

have ordered many times without any problems :D

[PhilWebster]

Never Had a problem myself.although Royal mail are getting worse for deliveries!!! anything I oder that comes in the post always turns up late...........ALL Except Bills!!!!!!!!!! :D

[Brettster]

same here, got them the next day after ordering online, think it just must be an error somewhere, hope you get them soon.

[Monster-Mat]

have ordered several times without any problems

[GALLA_4]

As I said to Chris(TheDon) above, it dont take much to answer your business phone or reply to an email. Its poor form! If its not their policy to keep their customers updated or to answer their phone well then they shouldn't have an email address for order status inquiries or telephone number on their website, since what use are they!

Rant over.