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Personally I think the missing flashlight is having a massive impact on prospective purchasers. I am therefore offering my spare one to you for the nominal cost of the postage. It does appear to be a little intermittent in operation requiring a few careful turns of the base to illuminate but does then remain on until switched back off. If you could send me a PM with your address details I will get it in the post to you suitably packaged. Unlike the majority of items sold this will have batteries included unfortunately these are not the originals 😀

Boot is cavernous enough to swallow a Mini 😂

I loved the Vauxhall Grandland advert that showed all parents refusing to let their soaked and muddied to the hilt football kids get straight in their cars in the state they were in apart from the Grandland owner who welcomed theirs with open arms. Just about sums it up, a shed.

Many years I mentioned to a senior work colleague. ( Rather a know all, big headed fella) I was going to buy a Honda Izzy for the wife to use in the summer. He replied, “great little open tops they are”. Hmm I said it’s a lawn mower. True story!

Hey Sam, welcome to the club! What a good looking car, and what a bargain at £1800 🙂 As long as you stay on top of scheduled maintenance, it will serve you so well, the LS is effortless motoring personified! Would love to see more of the car, do send more pictures, the black paint is pretty rare from what I've seen.

Thank you Malc1, that's the one and the struts I had from them looked better and worked as well as the originals.

My understanding is that replacing the radiator is essential and it was one of the first things I did after purchasing my Ls 430. I can't help with sourcing it as I had Lexus source and carry out the work. My understanding (hope someone corrects me if I'm wrong) that the coolant mixes in with the transmission fluid with catastrophic results. As for the struts: there is a company (whose details escape me at the moment but are probably somewhere in the forum) who specialize in struts and they also make them specifically for Lexus cars so perfect fit and if you're handy can fit them yourself. They are (were, not more than 5 years ago) very reasonably priced ( less than £100 for the pair; I think less than £60 in fact). I certainly would recommend them as they worked fine and never had a problem with them.

Enjoy the test drive. Its a fantastic car! I've had mine since March and really enjoying the comfort and quality. I previously owned a NX450h and a NX300h prior to that and whilst there's not a great difference in overall dimensions the RX feels so much bigger and simply wafts along in true Lexus fashion.

Cadiz it wasn't. Inertia set in and we retired to the pool. Some of these pueblo streets are hairy in the car!

It’s a combination of many very short stop/start journeys around the local area plus some 30-40 mile jaunts. Since purchase last July the car is averaging 2.7 miles per kWh.

I struggled to find an exact radiator replacement from Autodoc, Rockauto etc... I found they are either for older LS's or for US markets which have different radiators to ours unfortunately, otherwise I would have gone with that option myself. Yep good idea, hopefully it's just that. Forgot to mention it's even more of a bargain because pre 2006 models are on the lower tax band, so it's around £400/year instead of £735/year for the exact same car.

Second update - the passenger side was resolved in exactly the same manner, with a spray of DWF to the ‘defective’ motor. The cogs and worm gears were in excellent shape, and well greased, on both mirrors so I really don’t understand what stopped the U/D motors from working, nor do I understand why they came back to life with a squirt of DWF. Anyway, hopefully this approach might be of use to others who assume that their mirrors cannot be salvaged without buying a costly replacement.

….Paul - you too are a magician ! your point about power headlight washer’s only working when switched on has caused this gentle giant to arise from his slumber’s and go out to The Car to investigate ! ignition on, compressor’s on, fuel pump’s on, gyro’s on, vhf on, nav on, run up turbofan to test afterburner’s ok, brake’s on, landing light’s on - press instrument panel key to operate power washer’s - green light on and there’s water sprayed all over the light’s and windscreen - Paul - they work, thank you for the head’s up !! 😃😃😃😃 belay what I stated in an earlier post - not three failing’s at 24.5 year’s and just south of 171.000 mile’s but…….two ! ( remember, this car could have accrued c 250.000 mile’s by now 😲 ! ). now I have a serious problem to consider - I have falsely accused and made a previous written statement that The Car has 3 failing’s at this age / mileage ! 😲😲 but, in truth, it is now only 2 !! Gordon Bennett - if The Car ever find’s out I lied about the headlamp washer’s - believe me, it will surely kill me - I am now a dead man walking😲😲. please, someone purchase this, pure evil, motor car - I am now absolutely terrified for my life - help me, please !! 😳😳😳🙄 anthony

To be honest the one I bought direct from China was identical. However I have bought a lot of mods from Calvin and appreciate all he does and am willing to support him in his business. What you can say if you buy things from him they will work and if they don’t he will refund you straight away. I think where his strength is to develop unique products and solutions for the SC community. We are very lucky to have someone who is as enthusiastic about our cars as he is.

As a two Lexus owner and recent purchaser of a late gen 1 NX300h I’m kicking myself and reading with mounting horror that somehow I missed the RAV4, ES, RX, NX canbus theft fiasco despite doing what I thought was extensive research for a nearly new used vehicle from various premium brands and deciding on the NX based on reliability, comfort and the dealer after sales service. Outside of owners forums, the criminal fraternity and a few articles this issue seems have been kept a dirty secret by Lexus and to make matters worse the Lexus (as a brand) attitude seems to be a two fingered, not our problem, fob off to affected and potentially affected owners of vehicles subject to this theft method. A theft method made unjustifiably easy by poor design by the manufacturer and it appears they are making every attempt to deflect and avoid responsibility for. Sadly this appears to be the modus operandi for Lexus (the brand) when faced with inconvenient problems of their making that owners suffer for. Although class actions have been mooted it appears the most likely method owners of affected vehicles can gain satisfactory redress to safeguard their valuable possessions as far as possible and to a level expected of a brand whose vehicles start at £40,000 and go up significantly from there and where even used models are between £20,000 to £35,000 from authorised dealers is to kick up such a very public fuss that it has the potential to become Lexus’s Ratner’s prawn sandwich moment. Although not generally available from a casual internet search and often actively hidden by larger corporates and brands it is relatively easy to establish the full corporate structure, senior and board officers and obtain personal contact details for most large organisations that prefer to remain obscure. Lexus will be no different and it really is wasting time dealing with a ‘customer service’ mouthpiece. That is exactly what they want. Obfuscate, wear down, evade and hopefully the energy and anger will dissipate and the problem quietly go away without doing anything. Should my NX300h be stolen due to canbus theft I am an educated, assertive, persistent and vindictive retired man with plenty of time on my hands and I will make it my mission to make sure Lexus’s refusal to provide a remedial fix for a problem entirely of their own making and they are fully aware of will be their Ratner’s prawn sandwich moment. I will sell my Lexuses, never purchase another one as has been the attitude of some of the more aggrieved owners on this site already inconvenienced and out of pocket due to canbus theft and make sure this does not remain concealed from the general public who think Lexus is an aspirational and desirable brand to own with high customer satisfaction. There is no point keeping this issue under wraps. The criminal fraternity and organised crime gangs are already fully conversant with canbus theft so owners are not disseminating anything that would cause them further significant damage. I would be interested to communicate with other Lexus owners who are concerned about this canbus theft issue, who have been fobbed off so far by Lexus UK Customer Services with such nonsense as use a steering lock deterrent, owners who have suffered and are now ex Lexus owners and who intend never to purchase another Lexus again due to the experience and those who have communicated with Lexus executives or organisations such as Which, mass media generally or similar rather than waste time with Lexus UK Customer Services. As a cohort existing Lexus owners are generally more likely than the average brand customer to be educated, affluent, assertive, pro-active and have useful skills and contacts. If Lexus wants that sort of customer for its premium priced vehicles, but chooses to insult and ignore them when not convenient for the brand as far as I am concerned it should expect to die by or at least be seriously financially damaged by its own sword and arrogance.

Hey everyone, I purchased my LS430 on Tuesday (07/05) and have a few questions around little things I have noticed now I have had the car for a couple of days. The first thing I noticed on the drive home is that the drivers side sounds a bit louder than the passenger side, I know the silencers can blow on these so that was my first thought. I had a look underneath while it's been on my drive and noticed a bit of rust/not deep divets on both of the silencers. This is something I am going to get my mechanic to have a look at, when I get it serviced next week, but I was wondering if it's something that might need more urgent attention from the pictures. Drivers side: Passenger side: While I was having a look, I also noticed a little bit of rust under the doors on the frame, I believe this is surface rust (for now) as it feels solid under the flakes and plan on getting that cleaned and undersealed in the upcoming months, I live in a seaside town so will need this regardless of rust. Sorry for the bad pictures here, I don't have any ramps yet and will get pictures when I can. Next up, I found out that the reversing camera, sadly, doesn't work. I checked for water ingress in the boot as part of my pre-purchase checks and it was fully dry. I was wondering if there are other checks I can do on the reversing camera before just replacing it? Finally, the inside doesn't smell particularly great and the leather needs a good clean and condition. Does anyone have any recommendations as to which leather cleaner and conditioner I should pick up? Reddit seems to recommend Chemical Guys but their leather cleaner and conditioner is out of stock on their website, unless I buy the huge bottles. Last question, my friend whom I went to see the car with, is part of some car owner discords and one of them recommended getting the radiator changed or an external oil cooler fitted as they start to become a failure point at 150k miles, mine has 180k, so I wanted to know which direction I should go in for this fix and if it's worth getting ahead of urgently or if I can leave it a couple of months while I build up some budget for everything? Overall, happy with my purchase for £1800. Getting 4 new tyres today and then a complete service next week and hopefully will be able to bring the car back to it's best soon. Thanks everyone! HPI check if anyone is interested: https://www.vcheck.uk/report/GY05PUE-JVAU283

Sorry to hear about your car, that sucks, always time to get back into one though! Gonna give them a message in the morning like Malc suggested and see if they are able to create one for the 430 😊 Thanks Maximus! I'm going to clean the inside and out this weekend (weather permitting) then go somewhere nice to get a few photos. I'll be sure to get them shared here.

I know that Summer has definitely arrived as my mystery squeak has returned. Must be related to heat/temperature I suppose. Last year Lexus Leicester cleaned out the dust from the front brakes and to be fair I can't say that I've heard it since - until today. I doubt I will make a special Journey to complain but it is irksome. It usually occurs when I pull into my street, so driving slowly, at a speed of no more than 15mph. It's not all the time. It's high pitched and seems to emanate from front driver's side of the car. I was feeling so good. Coasting around the village, Pink Floyd Greatest hits on the 'bog-standard' car audio that sounds great and now I'm not so happy. Still 90% happy is much better than 90% sad!

Yep, Summer's here. I know because the deleted censored on bikes are out riding two abreast in narrow country lanes.

Hi Sara, like you I moved from a Range Rover (L322 in my case) and didn’t enjoy the dealer experience (however my local independent was great). It took the dealer 3 months to confirm if a new Velar P400e could be specified with a sunroof and a tow bar; in the subsequent period I had 2 test drives of the RX and had placed an order. The RX is very good, we’ve had it since July last year and covered over 6,000 miles including carrying bicycles on the tow bar. I’m getting 2.7 miles per kWh and about 38mpg when I adjust the EV distance covered out. Dealers are okay, they are fine when you are in the dealership but, in my case, need a lot of chasing by phone/email for enquiries or discussing technical queries. I suppose it’s rather obvious that they’re better at selling and being pleasant when customer facing, but they’re not that advanced on the technical aspects of the car (I suppose that’s what this forum is for!). I didn’t try a Genesis because they were just too new in Q1 last year, but did try KIA, Hyundai, Jaguar and Land Rover products. I’m happy with the choice we made, but sometimes miss the air suspension when the mud and floods are about… Best wishes for making your choice

My bonnet has 2, when looking at the engine bay the left one is 53440-50060 and right is 53450-50060 but any aftermarket strut should be fine.

That’s brilliant then 👍 Malc

Yes, it looks like the only option. Lexus are just blanking everyone. Two things will happen in the future. First loyal Lexus owners will abandon the brand, and second these owners, who are furious they have been let down, will drag Lexus through the courts. This will not be pretty and I am sure Lexus will regret their failure to look after us. Interestedly Leigh Day are involved - always first to make money from other's misery.

Hi MrBee, The F Sport is the RX500 that is a ‘traditional’ Lexus hybrid, albeit with a turbocharged engine and gears, not a PHEV with e-CVT as far as I’m aware. So your scepticism of the Facebook post is well placed. It’s only the RX450h+ that is PHEV and will provide the longest battery range.

Meanwhile, this is what jaguar land Rover are doing. https://www.am-online.com/news/more-oem-support-to-tackle-jaguar-land-rover-customers-insurance-woes

….sad but true, readet’s…….x4 Lexus LS 400 Repair Manual’s NOW SOLD ! ! ! 😢 anthony

….Ken, you like Malcolm, are so kind ! thank you - glad you enjoyed your Final Chapter - perhap’s some other reader’s saw it too ? 🤔 again, thank you anthony

I quite like this one but I would look stupid in it.

No room on the streets of London Dan, they’re booked in advance with Israel and Palestine demo’s 🥴

@MaximusPrime It worked!!! Thank you so much, I'm very pleased it actually did the trick 😀 I'm going to leave it at that then, sorted for a very long time! Cheers again everyone for the quick responses and useful information!

Am probably going to do the sat nav update myself courtesy the company recommended above. Mine is still very much in 2013 mode. Was pondering trading my GS along with my partners Juke for something newer that we could share. However test driving various newer cars, mostly SUV type vehicles, none of them felt as solid or well finished as my GS. A couple of the dealers even commented that I should really hold onto a 70k Lexus with a full dealer history. "Loads of life left in that' etc. I think they are right too...

I also had a 1987 Accord 2.2i before my Legend. My Legend had the 2.7 V6 engine... My Legend was a nice car but when I changed it for my first LS 400... I was gobsmacked at how nice the LS 400 was...!!!

And the Isles of Scilly ? Malc

Managed to find the answer. “From the side, lower 'Electric' badges are one of the few giveaways to this model's BEV status; that and the fact that it has two 'filler' flaps, one for a Type 2 charger on the driver's side and one for a fast-charge CHAdeMO plug on the near side. “

Leigh Day is investigating interest from customers to get compensation if your car has been stolen… for all those who have posted with stolen cars please register your interest https://www.leighday.co.uk/news/news/2024-news/toyota-and-lexus-owners-could-be-owed-compensation-as-some-keyless-vehicles-found-to-be-vulnerable-to-a-device-which-allows-them-to-be-stolen-in-minutes/

Apparently Lexus fund an hours labour, it took about 90mins for mine

Seeing Lexus' IT expertise on less important things like the Link App,can you imagine the balls up they could make on a project like this,......

Depends on the car, but my understanding it is purpose designed metal cover that fits under the bumper where the CANBUS is exposed and most vulnerable. Seems like "sticking the plaster" solution, it would slow down thieves, but does not fully resolve the issue. It is much like putting yellow steering lock for the car with keyless vulnerability - yes it will delay thieves and that may prove enough for them to abandon the attempt, but I can't see it being sufficient to completely resolve it. Toyota seems to charge £70 to fit it, so they reckon 30 min job (assuming 1 hour is £140, which is about right for for Toyota, Lexus would be £195). So if it takes 30 min to fit nicely, I can't see it taking longer than 5 min for thieves to remove it. Now to be fair - I personally have not seen how it looks like and how it is fitted, so take this as educated guess at best. We could also call it "cat an mouse game" - thieves found 1 vulnerability, Toyota patched that part, thieves will find another vulnerability eventually... and because "plate" does not fundamentally resolve the issue, I am sure there will be other ways to attack the cars.

Can someone please describe the ‘plate’ that is available to protect RXs.

I think that it is much easier to know "what it is" than proving it in the court i.e. "strong legal argument" is not the same as "legal victory in court". Also in UK there are no such thing as "class action" so it is much harder to take manufacturers to the court on behalf of consumers. That is why in US Lexus and Toyota quite often have TSIBs and fixes cars for free, but refuse to carry out identical work in UK - they are just not afraid of liability in UK. Another thing - keyless vulnerability is not the same as CANBUS attack. And it could be argued it is both worse and better at the same time. It is better, because CANBUS can actually be resolved in many ways securing the cars without losing any functionality e.g. by encrypting CANBUS network, or by simply running the cables in difficult to access places (like within frame rails), but it is worse because it will require physical changes to the cars affected. Keyless vulnerability on other hand cannot be fixed at all, because it is fundamental vulnerability of the technology, the only way to fix it is to disable keyless (which is often done), but then you lose the functionality itself - in short it is impossible to have keyless entry and not to have vulnerability. My personal solution would be to mitigate the keyless with aftermarket immobiliser (there are caveats to it thought), as for CANBUS - the only way I can see is to avoid affected cars until they are at least 5-8 years old. I think the easiest way to approach this for legal resolution would be from consumer protection stand point, the argument should start from establishing the date of when vulnerability of CANBUS was first recognised by Lexus/Toyota internally. Then using that date we can look into Lexus/Toyota marketing and advertising specifically looking for any references to "anti-theft features, safety, security, piece of mind" etc. and then make a case that they were misselling (or a false advertisement) the vehicles knowing they were vulnerable, but marketing them as secure. That still leaves all the owners of cars before Lexus internally identified the issue in the dark and the ones who bought the cars after that still responsible for making their own individual cases. So in theory how that would look like - there should be a single case which takes advantage of facts and set precedent, probably goes all the way to Supreme Court. Then using this binding precedent others have to individually sue Lexus/Toyota and they likely to get easy settlement. Overtime, as individual cases would be much more expensive to administrate, Lexus/Toyota may decide that it would be cheaper to simply recall and fix all the affected cars and therefore close the legal exposure, but this is very long winded process and it will require someone to "take it for the team" i.e. sue Lexus/Toyota, pay all legal fees etc. But again - there has to be proven link between Lexus knowing vulnerability exists, but stating in writing on some material that car is "safe", this would be "long shot" legally speaking.

How about we get Mr. Loophole to look into it. See his comments on the latest Guardian article: https://www.theguardian.com/money/2024/feb/24/smart-keys-car-crime-thieves-hi-tech-arms-race Motoring lawyer Nick Freeman said: “There is a strong legal argument to say these cars are insecure and not fit for purpose. The motoring industry has been negligent. It has failed to prioritise security and motorists are paying the price." also see: https://www.theguardian.com/uk-news/2024/feb/24/revealed-car-industry-was-warned-keyless-vehicles-vulnerable-to-theft-a-decade-ago

Definitely recall, I said same thing elsewhere - right thing to do would be to recall every car, but it seems they are not biting that bullet yet. To fix issue properly I assume they need to replace ECU, reprogram it at very least, although I assume if it wasn't designed for encryption it is fundamental enough to warrant replacement. That is a lot of money. Other thing which may happen (and has happened), they may do it for US and leave UK to suffer, UK just isn't their key market and honestly they don't care what happens here in grand scheme of things, they have showed it times and times again over the years. The other problem - this is not considered safety issue so DVLA does not give a flying f... I still think this is consumer protection problem. This isn't individual car, or small number of affected cars... this is issue with ALL the cars for like 5 years period (actually it is broader than I thought, before Colin listed all affected cars, perhaps only saving grace - not all cars are attractive for thieves). On top of that - let's just face it, it didn't come from nowhere, Lexus already had security vulnerability with keyless entry, so they are not Tesla that is coming from nowhere and who didn't know what the "real life" looks like, they knew any vulnerability will be exploited by thieves, they not small company either (Toyota certainly isn't and this is system comes from Toyota, RAV4 is widely known to be one of the most affected cars due to easy access of wiring). So it is absolutelly inexcusable they that they have not considered every aspect of the system. Like engine start and immobilisers has to be isolated from the rest and it should be buried under panels etc. This isn't even new concept - if you tried accessing immobiliser even on old Lexus/ Toyota you would know that is 2 hours job with dash out and then you need to program them once done, which is another 30 minutes. It is just unthinkable that they left CANBUS totally open and you can just plug into it and do whatever you like.

Going extinct maybe, but just as long as we are still alive and kicking, many of us intend to try to carry on enjoying it while we can. Antibiotic resistance, Putin, AI taking over the world, 1% of the world's population owning 59% of it's wealth. Very little we can do about these, but by kicking up enough of a fuss over Lexus canbus theft we might get to save enough on insurance for a little holiday and get to leave our cars without the stress of wondering if they'll be there when we need them such a going to the hospital to treat our dementia even if it is someone else that has to drive us.

They’re only doing the RX so their name will still be mud as far as LC, LS, UX, NX and ES owners are concerned. If they do nothing their name will also be mud with insurers. See JLR auction prices for how well that plan worked out. The only way to solve it is to make a Lexus something thieves aren’t interested in, by fixing every afflicted car. Every single one. By recall. Not by owners chasing Lexus on an individual basis because Dave down the pub said they could get something done about it if they asked nicely. The first post from new members here is “my cars gone, apparently I could have had some plates fitted to stop it”. That ain’t good enough. Suggesting to owners they fit immobilisers and (now proven pointless) steering locks ain’t good enough either.

I think the insurance is the worse bit. I bought the V6 new last year, planning to keep this until the end of ICE's. In that case depreciation is not a big thing because 15 years down the line, who cares for a few pounds more or less. But paying £3K a year in insurance or having an uninsurable vehicle, is a different thing altogether

So basically, its already started. Lexus has the can bus curse. Kiss goodbye to £10K, £20K, £30K, £40K on anything bought at a Lexus dealership, brand new or used approved over the last 12 months. A triffling amount, petty cash even if you are a Toyota fat cat. Hideously painful if just an ordinary Lexus owner. Regretting buying mine now. I'll see how things pan out, but for my next car Lexus will be bottom of my list unless there is an all owner 2024 recall to deal with the can bus theft scandal.

This topic seems to be going around in circles with no new information being added. Also, some members on here are getting rather militant in their posts... For me, there is only one true course of action: You have a choice of what car to own, so if this issue bothers you so much, choose to no longer be a Lexus owner. A significant drop in sales - and perhaps a flood of used cars that aren't selling - is the only thing I can see actually making a difference. Do you think JLR did what they are doing for owners' benefit? No, they are looking after their own interests as the negativity the issue was causing no doubt was beginning to hurt their sales forecasts. As for how much money you might lose trading in your car now, it depends on how much this issue affects you. Peace of mind is worth paying the price...

I’ve been waiting to see what threads and responses there have been about CAN bus theft on the forums and digging on the web before making a second post. It’s a grim picture and I’m now regretting buying another Lexus, but am stuck with the consequences and keeping my fingers crossed. The car is great even if Toyota GB / Lexus isn’t. A not inconsiderable sum has been spent on the fitment of after market security and purchase of the hugely inconvenient Stop Lock Pro Elite, - (a Lexus recommendation akin to suggesting a sticking plaster to fix a severed leg) an unattractive and deeply un-aesthetic decal to stick on the passenger wheel arch trim warning the car is theft protected without going into detail so I might have some hope of finding the vehicle where I left it without the wing and arch lining ripped off. The Stop Lock Pro Elite as recommended on the Lexus PR page to beleaguered owners does not even fit a Lexus steering wheel properly! After only ten days use there is a permanent indent in the steering wheel where the body of the lock rests on the soft texture steering wheel covering. The blade presses down on the lights/indicator stalk potentially causing damage, so the stalk needs to be pressed down to the left indicator position every time the Stop Lock is used. Even in its bag, the Stop Lock slides around the rear seat footwell during driving banging into the base of the seats and the bottom of the rear door interiors. Is this what owners of ‘premium’ vehicles should expect to put up with? Of course whether insurance will be affordable next renewal, maybe shooting up 2-300% or possibly even un-insurable is another matter. After market security products should be an option for the owner wanting additional peace of mind that the vehicle is as secure as it can be made, NOT and I repeat NOT an absolute necessity if they want a reasonable chance of their vehicle remaining where they left it because the manufacturer’s design means they might as well leave the keys in the cup holder and doors unlocked for anybody to take. Worst of all Toyota GB / Lexus division are actively avoiding doing anything about a serious problem to owners entirely of the manufacturer’s making. There were 44,564 Lexus registrations between July 2016 and November 19 in the UK, (source: Statista Research). All highly vulnerable to CAN bus attack, because of the manufacturer’s design. Plus obviously more units registered post Nov 2019 subject to CAN bus theft, but I do not have these figures. Many of these will still be under warranty; many will have been resold as used approved through the Lexus dealer network. How many owners is that with a problem vehicle? 60-70,000 in the UK. Separate, isolate and exterminate seems to be the Toyota GB/Lexus plan of action to ignore owners. As distressing, financially damaging and inconvenient this has been and could well become for so many Lexus owners, individually and even as contributors to these forums we might as well go into our gardens and scream at the back wall until red in the face for all the notice Toyota GB/Lexus division management will take. And for those who have made comments along the line of ‘’ I’ll wait until the next gen before buying, that’s meant to be secure’’ I ask after you have spent £50-70,000 on a brand new vehicle, what happens if a serious problem in its design or electronics occurs down the line and the Toyota GB/Lexus response is, ‘’not our problem’’ are you going to just take it on the chin and say ‘’oh well it’s only money, no matter the manufacturer attitude has cost me £5-10-15-30,000, what’s the next shiny, but flawed offering you have so I can waste another ton of money?’’ Restitution for existing Lexus owners via legal routes such as class action is impractical and costly. The only way Lexus owners will get the aftercare and remedial action to significantly reduce CAN bus vulnerability, rising theft numbers and unaffordable insurance premiums on their vehicles is to make this issue so embarrassing and widely known about for Toyota GB/Lexus that they have no option, but to fix the issue and the manufacturer’s expense or suffer such reputational damage that it costs them new car sales and market share in the UK. As a cohort of owners it’s not easy to achieve, but it is possible, as individual owners shouting into a closed box restitution is impossible. I am willing to be a speck of dust around which a thunderstorm develops as it were. I’ll set up an email address and platform around which owners can coalesce, (with appropriate security so it is not a database of cars to steal) so we are not individuals, nothing more harmful and easily swatted than single midges, but an angry swarming cloud that cannot be ignored. Anyone who has been to Scotland in peak midge season will know what I mean. Out there will be owners with mass media and other useful contacts, PR skills, promotion skills, etc., etc. Many won’t be bothered and wait for someone else to fix the problem- human nature, but out of the few thousand on this website and the 70,000 odd UK Lexus owners there may be enough coming forward to make a difference. Get in touch. This site purports to be for the benefit of owners and not affiliated to any manufacturer, therefore I ask the site owners to put the CANbus theft scandal topic link on the front page in a prominent position and allow a link to contact details until Toyota GB/Lexus division takes this matter seriously and provides a manufacturer’s fix to all affected owners. I ask other site users to request this of the site owner. If they will not, then why not? Maybe this sites owner would like to work with me for the benefit of Lexus owners on this issue. I have no interest in creating a rival Lexus site or taking forum member details for commercial gain. Below are a few other web links to articles about CAN bus and Lexus theft of interest: The CANIS Automotive Labs CTO blog from Dr Ken Tindall has an interesting article on CAN bus theft https://kentindell.github.io/2023/04/03/can-injection/ I’ve extracted the sections of the article I find most telling, but I would recommend reading the whole thing. The dark web site selling the CAN injector theft unit states all the following Toyota Group/Lexus models are vulnerable ‘’ Lexus models including the ES, LC, LS, NX, RX and Toyota models including the GR Supra, Prius, Highlander, Land Cruiser - and RAV4.’’ ‘’Defeating the CAN Injector First, the good news. A CAN Injector can be defeated, and it can be defeated with a pure software fix, so existing cars can be updated and once again we can avoid fitting a mechanical steering wheel lock at the end of each journey.’’ ‘’ Ian (the person who’s RAV 4 was stolen) has tried to get in touch with Toyota to discuss the CAN Injection attack, and to offer help, but hasn’t had much success. Part of the problem is that any large corporation finds it difficult to respond to security issues.’’ Are we heading for this level of theft levels of our vehicles? – ‘’Nearly 20% of Lexus SUVs stolen in Aichi Prefecture.’’ https://www.asahi.com/ajw/articles/14378293 Is this the way Lexus is going to be treating owners from now on? ‘’He wanted to keep his Lexus from being stolen. Now he faces a $20K bill and voided warranty.’’ https://www.cbc.ca/news/canada/toronto/lexus-anti-theft-bill-1.6976240 Maybe we need a few more articles like this in UK mass media? ‘’Here's Why Canadians Might Want To Skip Buying A Lexus RX. Lexus RX Series has the highest chance of being stolen in Canada with a theft percentage of 6.4 percent.’’ https://www.hotcars.com/heres-why-canadians-might-want-to-skip-buying-a-lexus-rx/ Is this what is in store for Lexus owners starting in 2024? ‘’ How Range Rovers became virtually uninsurable. Thefts of the car have risen so much that affordable insurance is just not possible.’’ https://www.telegraph.co.uk/cars/land-rover/land-rovers-thefts-expensive-insurance/ No doubt the PR department of Toyota GB monitors this website for grass roots owner feedback and as an early alert to brand reputation issues and feeds this back through the corporate structure by a reporting mechanism. So this comment is directly to: Mr Scott Michael Thompson, Managing Director Toyota (GB) PLC, Director Lexus (GB) Ltd Mr Matthew Peter Harrison, Chairman Toyota (GB) PLC, Both at Great Burgh, Burgh Heath, Epsom, KT18 5XS, i.e. the Toyota / Lexus UK HQ. Dear Mr Thompson, Mr Harrison, I appreciate as a manufacturer/distributor Toyota GB/Lexus has no interest in the owners of Lexus vehicles after a brand new unit is registered other than trying to get them to spend another £50-70,000 on a brand product three years down the line and to try to entice customers from other manufacturers to purchase your brand instead of Porsche, Audi etc. Your model relies on maintaining and enhancing brand reputation. Right now Lexus brand reputation and owner experience among existing owners is severely damaged and getting worse. As owners of within warranty, very often purchased as used approved vehicles from authorised dealerships we expect Toyota (GB) / Lexus to correct a severe deficiency in the design of your vehicles that renders them highly insecure. Such PR page nonsense as use a visible deterrent such as Stop Lock is woefully inadequate and inappropriate to remedy a issue solely due to the manufacturer’s design. These vehicles are targeted because a: they are desirable, b: they are very easy to steal. Both factors are required; both are as a result of manufacturer design. We want a DVLA manufacturer’s recall during 2024 for all affected Lexus models, i.e. ES, LC, LS, NX, RX and possibly UX for main dealers to fit physical CAN bus security to the particularly vulnerable CAN bus connection located near the passenger front wheel arch as has been done for RX and any software updates that would prevent the CAN bus being a set of unauthorised keys to steal and drive away Lexus vehicles at will. This will be at no cost to owners, many of whom have to put up with the ugly, inconvenient Stop Lock and have spent considerable sums on after market security as a critical, absolute necessity to have, not just an aftermarket nice to have extra. At present Lexus as a brand is purchased by consumers for comfort, materials quality and because of reliability reputation. Something built up after the last twenty years. You have been successful in keeping the CAN bus theft issue of Lexus models largely out of the public sphere so far. For how much longer with 70,000 odd potentially very disgruntled owners in the UK that may find their vehicles at the top of the UK 2024 and 2025 most stolen lists and whose insurance as a result will increase by 200-300%, if insurable at all. I hope you take a lesson from Lancia, as you will be aware an otherwise excellent, driver orientated marque, driven out of the UK by its reputation for corrosion and if mentioned now only remembered for being a rust bucket. Is that to be Lexus’s fate when vehicle security is discussed? What do people know about the SC430 now? Most people know it’s the worst car ever made, even though in reality it was one of the best of its time. Audi’s tagline is Vorsprung durch Technik, BMW’s the ultimate driving machine. What is Lexus’s going to be for 2024 and beyond? - Was it stolen? The choice of thieves Uninsurable, Unsellable, stolen, never again! Or are you going to address the CAN bus issue affecting all 2014-2023 models and is it going to be? Lexus - joy for life I will also write personally to these two gentlemen and publish the response- or not as the case may be. I urge all Lexus owners with NX, RX, ES, UX, LC and LS models to take 30 minutes or an hour to write directly to these individuals to complain about Toyota GB / Lexus ignoring the growing CAN injection theft issue. I will also write to the named board members of all the authorised Lexus main dealerships in the UK. I will start including their details on this thread. Toyota GB/ Lexus may not care about owners after a brand new unit is registered, but the organisations that have invested substantially in the infrastructure to sell new, used approved and maintain Lexus vehicles might start getting upset with Toyota GB/Lexus if the brand reputation gets so poor due to this mis-handled CAN bus issue consumers start steering clear of Lexus products. Anyone for a JLR now? They can barely be given away, they certainly can’t be insured for a reasonable amount, if at all, even through JLR’s own insurance scheme!! Is that going to be the fate of Lexus? The more of a public fuss is made, the harder it gets for Toyota GB / Lexus to fail existing owners in its duty of care for its vehicles and the more its reputation degrades.

Well done you! I am very much like you. I never give up. This Canbus saga is looking increasingly like the Post Office scandal which isn't ending well for the PO. I am just grateful that my 2006 RX350 isn't affected and I have decided to keep it for another few years until I can replace it with a post 22 model which, I understand would be free from the Canbus risk.